Network Support Engineer

One of our clients, medical devices and services company is looking for an enthusiastic Network Support Engineer.

** Must be authorized to work in US for ANY EMPLOYER.
   No H1 Visa support for this position.

The Location is Northern New Jersey, this is hybrid commute to work.
3 days from the office per week.
Permanent position with great benefits.
Base salary range is 90-110K per year.

To be considered immediately please send your resume to

Network Support Engineer
to support the networking environments that enable our patient monitoring and healthcare technology solutions.
This role is responsible for troubleshooting network-related issues, supporting customer deployments, assisting with integrations, and collaborating with internal teams and customer IT departments to ensure reliable system performance.

The ideal candidate has a strong foundation in enterprise networking, enjoys problem-solving, and is comfortable working directly with customers and cross-functional teams.

Position Summary
Network Support Engineer I to join our Interoperability & Network Support team. This role is responsible for supporting enterprise network environments that enable the successful deployment and operation of company’s products and solutions.
The ideal candidate will have a strong foundation in networking technologies, excellent troubleshooting skills, and a passion for delivering exceptional customer support. This position works closely with customers, field service personnel, engineering, IT, and other cross-functional teams to resolve technical issues, support integration projects, and contribute to continuous improvement efforts.

What You''ll Do

• Troubleshoot and support enterprise network infrastructure, including connectivity, routing, switching, performance, and availability issues
• Evaluate network environments to ensure compatibility with company products and solutions
• Assist customers and field personnel with technical support and network-related troubleshooting
• Manage support cases, document findings, and drive issues through resolution
• Support network technologies including routers, switches, firewalls, authentication services, and network management tools
• Develop and maintain technical documentation, implementation guides, and knowledge base articles
• Participate in integration and interoperability projects
• Deliver knowledge-sharing and training sessions to internal teams
• Collaborate with Engineering, IT, Operations, Quality, and external partners to support customer success

Qualifications

Required

• Bachelor''s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience
• 1-3 years of experience supporting enterprise network environments
• Understanding of Layer 2 and Layer 3 networking fundamentals
• Knowledge of TCP/IP, IP addressing, subnetting, VLANs, routing, and switching
• Experience troubleshooting enterprise network environments
• Familiarity with core network services such as DHCP, DNS, and NTP
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively within a team environment

Preferred

• CCNA, Network+, or similar networking certifications
• Experience with Cisco, Aruba, or similar enterprise networking technologies
• Exposure to STP/RSTP, VLAN trunking, LACP, switch stacking, and redundant network connectivity
• Familiarity with multicast networking concepts, including IGMP, IGMP Snooping, PIM, and related technologies
• Experience with network monitoring and management platforms
• Knowledge of network security concepts including segmentation, authentication, and access control lists (ACLs)

Please email your resume or use this link to apply directly:

brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16828322
Or email: igork@brainsworkgroup  .com
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