Researcher / Insights Strategist

We are seeking a talented and passionate Researcher / Insights Strategist to join our dynamic team. This role offers an exciting opportunity to leverage your expertise in ethnography and user experience design to drive impactful research initiatives.

• Plan, execute, and report on research findings and insights to inform product development.
• Conduct focus groups and quantitative analysis to gather user feedback and data.
• Collaborate with cross-functional teams to define business and feature requirements.
• Create process flows, wireframes, and visual design mockups to communicate interaction behaviors.
• Participate in usability testing and analyze performance metrics to optimize user experience.
• Lead concept development workshops based on research insights and findings.

• Strong experience in ethnographic research and customer insights.
• Proficiency in design tools such as Figma, Adobe Creative Suite, and Keynote.
• Excellent writing and communication skills to convey complex concepts effectively.
• Ability to work collaboratively in a fast-paced, agile environment.

• Experience with web and software application design.
• Familiarity with usability testing methodologies and analytics tools.
• Ability to prototype using HTML, JavaScript, and CSS is a plus.

We are committed to fostering a diverse and inclusive workplace where all individuals feel valued and empowered to contribute. We welcome applicants from all backgrounds and experiences to apply.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.