Role: HR Technology Data & Reporting Analyst
Hybrid Role in Vienna, VA
JD:
HR Technology Data Analytics & Reporting Specialist
Overview
This role focuses on creating dashboards and reports that provide real-time visibility into HR Technology operations, streamline and automate reporting processes to reduce manual effort, and develop actionable insights that drive measurable improvements in service delivery.
This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement.
Responsibilities
Data Integration & Aggregation
Consolidate and integrate data across HR Technology platforms, including:
- Oracle Fusion HCM
- ServiceNow (HRSD)
- Azure DevOps (ADO)
- Adobe Experience Manager (AEM)
Design and deliver reporting solutions that highlight:
- Operational performance (intake trends, incidents, SLAs)
- Platform health and system usage metrics
- Executive-level summaries for leadership reporting
Develop data visualizations that are clear, compelling, and actionable.
Deliver insights tailored to both executive leadership and operational teams.
ADO & ServiceNow Reporting Expertise
Develop reporting across:
- Azure DevOps (Epics, Features, User Stories, Throughput, Velocity)
- ServiceNow (Cases, Incidents, Requests, Trend Analysis, Resolution Metrics)
Analyze data to identify:
- Trends and patterns
- Operational gaps
- Opportunities for process improvement
AI-Driven Insights & Automation
Leverage AI tools and techniques to:
- Automate data aggregation and reporting processes
- Surface predictive insights and trends
- Improve data quality and reporting efficiency
- Recommend innovative approaches to enhance reporting capabilities and scalability
Stakeholder Engagement
Partner closely with business stakeholders and cross-functional teams to:
- Gather and clarify reporting requirements
- Translate business questions into analytical frameworks and actionable reports
- Present insights and recommendations in a clear, business-friendly manner
Qualifications
Required
- 5+ years of experience in data analytics, reporting, or business intelligence
- Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, and Azure DevOps preferred)
- Advanced data visualization skills (Power BI, Tableau, or similar BI tools)
- Experience integrating and aggregating data across multiple enterprise systems
- Strong analytical and problem-solving skills with exceptional attention to detail
- Ability to communicate complex data insights to both technical and non-technical audiences
Preferred
- Experience working with HR Technology or enterprise platforms
- Familiarity with AI/ML tools for data analysis, automation, or predictive reporting
- Experience creating executive-level dashboards and reporting
- Knowledge of Agile metrics and software delivery reporting