Role: D365 F&O / eCommerce Lead
Location: Chicago, IL (Hybrid)
Job Description
We are seeking a highly experienced D365 F&O / eCommerce Lead to drive the architecture, design, and implementation of finance, order management, and commerce capabilities for the Skylark platform. This individual will play a key leadership role during the platform mobilization phase, establishing technology foundations and ensuring seamless integration across enterprise applications, customer experience platforms, and commerce ecosystems.
The ideal candidate will possess deep expertise in Microsoft Dynamics 365 Finance & Operations, eCommerce platforms, and enterprise architecture, with experience delivering complex multi-brand, multi-channel solutions.
Key Responsibilities
Platform & Solution Leadership
- Define the technology foundation for Phase 1, including:
- Architecture and solution design
- Platform strategy
- Environment management
- Infrastructure planning
- Integration approaches
- Development tooling
- Non-functional requirements (security, scalability, performance, reliability)
- Lead the design and implementation of finance, order management, and commerce capabilities across the Skylark platform.
- Establish architecture standards, governance, and best practices for D365 F&O and commerce solutions.
- Drive solution alignment across CRM, CDP, commerce, and enterprise service layers.
Commerce & Financial Operations
- Design and implement:
- B2B and B2C commerce workflows
- Order-to-cash processes
- Billing and invoicing capabilities
- Product lifecycle management processes
- Financial operations and reporting
- Ensure seamless transaction processing across brands, channels, and partner ecosystems.
- Lead integration efforts between D365 F&O, D365 CE, Shopify, and other external commerce platforms.
Enterprise Integration & Architecture
- Define integration patterns between:
- D365 Finance & Operations
- Dynamics 365 Customer Engagement (CE)
- Customer Data Platforms (CDP)
- Commerce platforms
- Enterprise services and partner ecosystems
- Support event-driven architecture initiatives and enterprise orchestration patterns.
- Collaborate with business and technology stakeholders to ensure scalable, future-ready solutions.
Required Skills & Experience
Dynamics 365 Expertise
- Strong experience with:
- Dynamics 365 Finance & Operations (F&O)
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Omnichannel capabilities
- Dataverse
- Microsoft Power Platform
Architecture & Integration
- Experience designing and implementing multi-tenant and multi-brand Microsoft Dynamics environments.
- Strong understanding of:
- Customer 360 strategies
- Customer Data Platform (CDP) integration models
- Event-driven architecture
- Enterprise integration patterns
- API-led connectivity and orchestration
Commerce & Business Process Expertise
- Proven experience delivering large-scale B2B and B2C commerce solutions.
- Deep understanding of:
- Order management
- Commerce operations
- Financial processes
- Billing and invoicing
- Product lifecycle management
Preferred Qualifications
- Experience integrating D365 with Shopify and other eCommerce ecosystems.
- Experience leading enterprise digital transformation or platform modernization programs.
- Strong stakeholder management and leadership skills.
- Experience working in Agile delivery environments.
- Microsoft Dynamics 365 certifications preferred.
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