Job#: 3028713
Job Description:
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OnBase Contractor job description
The State of Wisconsin Office of the Commissioner of Insurance (OCI) was created by the legislature in 1870, vested with broad powers to ensure that the insurance industry responsibly and adequately met the insurance needs of
Wisconsin citizens. Today, OCI's mission is to protect and educate Wisconsin consumers by maintaining and promoting a strong insurance industry. More information about OCI is available on OCI's public site at ;br>
In 2019, OCI implemented a solution using OnBase by Hyland to support the following:
A web-based filing portal, to allow insurers to file various documents electronically into OnBase, greatly
reducing the efforts formerly required to handle paper filings;
Generation and editing of associated documents generated by OCI;
Business process workflow, collecting the dates of work and transactions within the office;
Automating the review of documents and approvals of requests, and
Reminding staff to complete tasks in a timely manner.
OCI Information Technology (OCI IT) supports and manages the OnBase solution for the benefit of OCI. OCI IT is
looking for an additional experienced OnBase Contractor to support, maintain, and develop additional functionality
with OnBase.
Example Responsibilities:
User support and triage of issues, and timely resolution of assigned tickets
Identifying patterns of tickets to isolate true root cause and propose solutions and/or changes
Understanding business requirements to achieve OCI's desired outcomes, while adhering to agency policies
and procedures
Suggesting, and demonstrating, conceptual designs to improve the user experience
High quality module configuration and design using low-to-no-code approach, with minimal oversight
Communication of important updates and/or necessary changes to Management, where appropriate
Recommendation for design improvements to existing solutions
Standard development environment requirements, to include documentation and task tracking
Support for other OCI IT team initiatives as needed
REQUIRED STRONGLY DESIRED
Completed or recently renewed OnBase Certified
Workview Developer (OCWV) (Hyland Certified
OnBase WorkView Administrator) certification,
within the past 4 years
Building OnBase low-to-no code solutions,
following Hyland best practices and design
methodology:
o Workview standalone applications
o Workflow standalone lifecycles
o Workflow/Workview combined solutions
o Document Composition templates
Design thinking - determine and work toward
an outcome, not just following a list of steps
Troubleshooting pre-existing OnBase solutions
with minimal existing documentation
Creating and editing business process and
technical documentation
Working directly with business users to resolve
production issues timely and correctly
Strong communication skills, including verbal
(phone/video) and written (email)
Strong analytical, organizational, and task
management skills
Desire and ability to actively participate in business
requirements gathering sessions and technical
reviews
State and/or Local Government work history
Any CompTIA certifications
Windows Server administration experience
IT Service Management (ITIL) certification
Jira experience (user/and or developer)
Agile and Waterfall SDLC (and the ability to
determine the best approach given a business
need)
Records Retention (the process in general, how it
works)
OnBase Reporting Dashboards experience
Microsoft Visio experience
Microsoft SharePoint experience
Database reporting experience
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: apexsan
- Position Id: BHJOB2374_3028713
- Posted 7 hours ago
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