Key Responsibilities
Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform
Design and develop custom applications, custom rules, and platform customizations
Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs
Build and manage workflows using Flow Designer, including Flow Actions and Subflows
Develop and support integrations using REST/SOAP APIs, MID Server, and IntegrationHub
Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required)
Ensure adherence to ServiceNow best practices, coding standards, and platform performance guidelines
Support testing, deployment, and post-production stabilization
Collaborate closely with architects, functional consultants, and stakeholders
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Required Skills & Experience
Strong hands-on experience as a ServiceNow Developer
Solid experience in ServiceNow scripting (JavaScript, Glide API)
Proven experience with Business Rules, customizations, and custom development
Strong expertise in Flow Designer, Flow Actions, and automation
Experience working on integrations (REST, SOAP, IntegrationHub)
Experience implementing or enhancing ServiceNow modules (ITSM preferred)
Good understanding of ServiceNow data model, security, and performance considerations
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