Business Continuity Program Manager - BCDR Compliance Program Manager

Job Summary

Business Continuity Program Manager BCDR Compliance Program Manager

Bellevue, WA - Remote

Full Time Permanent Role

Job Description:

The Business Continuity Compliance Program Coordinator is responsible for supporting the Microsoft 365 Business Continuity Management BCM program by ensuring services maintain Business Continuity and Disaster Recovery BCDR compliance across Copilot Agents Platforms and Work Experiences Group organizations This role manages onboarding renewals reporting documentation audit preparation Power BI analytics compliance tracking and stakeholder coordination to drive operational excellence and regulatory readiness

Key Responsibilities

• Manage Business Continuity Disaster Recovery BCDR onboarding and renewal processes to ensure service compliance and operational resilience
• Coordinate compliance activities across Microsoft 365 services including Copilot Agents Platforms and Work Experiences organizations
• Develop maintain and enhance Power BI dashboards and reports to provide visibility into program health compliance metrics and operational performance
• Prepare and deliver Monthly Service Reports MSR executive presentations and compliance reporting artifacts
• Create maintain and govern Standard Operating Procedures SOPs user guides and operational documentation
• Support audit readiness initiatives including SOC FedRAMP and other regulatory or internal compliance assessments
• Track and manage program action items acknowledgements escalations service dependencies and stakeholder communications
• Facilitate service scope reconciliation compliance reviews and governance activities with crossfunctional stakeholders
• Participate in daily weekly and monthly operational reviews capturing meeting notes action items and followup activities
• Administer and maintain compliancerelated tools SharePoint sites audit records and process documentation repositories
• Drive continuous process improvement initiatives to enhance operational efficiency reporting accuracy and compliance maturity
• Partner with engineering security compliance and business teams to ensure services remain auditready and aligned with business continuity requirements

Preferred Qualifications

• Experience in Business Continuity Management BCM Disaster Recovery DR Compliance Governance or Program Management
• Handson experience with Power BI SharePoint Microsoft 365 and Azure DevOps ADO
• Familiarity with regulatory frameworks such as SOC FedRAMP ISO 27001 or similar compliance standards
• Strong analytical organizational documentation and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced cross functional environment