Epic Application Analyst Level 3

Tasks:

• Assess, design, and implement Epic Ambulatory modules
• Collect and translate complex information into business requirements
• Develop, update, and maintain documentation supporting design, implementation, and maintenance of clinical information systems
• Evaluate information from multiple sources to distinguish user needs from business needs
• Collaborate with stakeholders to optimize project scope, benefits, and risks and manage expectations
• Analyze and document business requirements and processes and communicate them using data models, process models, flowcharts, and technical specifications
• Conduct interviews with end users, stakeholders, and project sponsors to assess business and clinical needs
• Create business, functional, and technical requirements documentation in accordance with standards
• Translate requirements into detailed specifications including data sources, user types, interfaces, navigation, reporting, and administrative needs
• Define external interfaces, constraints, quality issues, and non-functional requirements
• Identify risks, concerns, and ambiguities and communicate them to project teams and assist in developing solutions
• Partner with project managers to complete requirements documentation aligned with project schedules
• Plan, organize, facilitate, and lead meetings and workgroups and manage follow-up activities
• Ensure development teams meet defined requirements and coordinate with QA to ensure compliance with standards
• Manage and document requirement changes through change control processes
• Develop and maintain test plans, technical documentation, release notes, and training materials
• Plan, coordinate, and support unit acceptance testing and deployments
• Perform end user and application support, including troubleshooting and resolving defects
• Develop and deliver project presentations
• Participate in special projects as required
• Train, mentor, and evaluate junior team members and manage assigned work products
• Lead process improvement initiatives and implement improvements across projects and applications
• Identify process improvement opportunities and propose and communicate solutions
• Supervise and provide direction to junior analysts, consultants, and project team members
• Participate in interviewing junior analysts and project team members
• Work beyond regularly scheduled hours as needed
• Perform on-site work within 48 hours when required

Mandatory Requirements:

• Experience assessing, designing, and implementing clinical systems, specifically Epic Ambulatory modules
• Ability to collect, analyze, and transform complex data into business and clinical requirements
• Experience developing and managing requirements documentation for clinical systems
• Ability to evaluate multiple information sources and distinguish business vs. user needs
• Experience collaborating with business users, project managers, developers, consultants, and IT leadership
• Epic Ambulatory certification required
• Experience working across multiple implementation lifecycles, modules, and application teams
• A Master's Degree or advanced clinical degree with required experience; OR
• A Bachelor's Degree with five years of relevant experience; OR
• A satisfactory combination of education, training, and experience
• 2 5 years of experience with Epic EMR and/or other clinical applications

Desired:

• Additional Epic module certifications
• Specialty certifications from recognized institutions (creditable toward experience up to one year)
• Clinical background
• Experience with at least two full lifecycle implementations