Role – System Architect III -VMware and Omnissa Horizon(VDI)
CLIENT LOCATION: 201 W. Washington Ave., Madison, WI 53703
Hybrid
REQUIRED SKILLS: (Need All; 10+ years)
• Experience analyzing new and current technologies within an organization and
documenting/recommending solutions to improve performance, stability, and cost
savings (7+ years)
• Experience leading a project team as a technical expert in system
implementation (7+ years)
• Expert-level system administration skills for Microsoft Windows servers (10+
years)
STATE OF WI CONTRACT OPP
MUST BE CURRENT WI RESIDENT OR RELOCATING
• High-level knowledge of Omnissa Horizon and vSphere (5+ years)
If not local to WI with a history of working for WI-based clients, need most of the
following:
• Active Directory Group Policy implementation and troubleshooting (10 years)
• Certificate services support (7 years)
• Implementing organizational technology best practices (7 years)
• MS Visio documentation of complex infrastructure (7 years)
• LDAP configuration (7 years)
• Multi-factor authentication services (5 years)
• Azure administration (3+ years)
• Office 365 administration (3+ years)
INTERVIEW PROCESS:
• First round interview via Zoom
• In-person interview may be required at the hiring manager’s discretion
• Real-time screenshot photo of candidate required at time of interview confirmation
• Three (3) business references required (one must be supervisory level)
• Interviews scheduled shortly after the posting close date
DESCRIPTION OF ROLE:
DCF is seeking a motivated Systems Architect III to serve as the technical lead for backend
infrastructure services in a diverse enterprise environment consisting of multiple cloud
services and on-premises infrastructure components.
The candidate will provide innovative solutions, analyze new and existing technologies, and
recommend improvements to performance, stability, and cost efficiency. This role requires
expert-level troubleshooting skills and the ability to ensure infrastructure components are
properly designed, delivered, managed, and aligned with organizational IT policies and best
practices.
The Systems Architect III will provide leadership and subject matter expertise in the
administration, maintenance, and support of numerous backend systems that support
application development, security, integration, and desktop infrastructure. Responsibilities
include directing and managing workload of team members and overseeing on-call support
functions for the operations team.
The individual will work closely with IT professionals, supervisors, project managers, and
leadership to:
• Ensure technical components are available and functioning properly for projects and
operations
• Document and monitor requirements for updates and new services
• Provide detailed specifications for proposed solutions
• Define clear project goals and manage execution
• Identify risks, constraints, scope changes, and resource challenges
• Direct a small team in completing tasks and improving operational support
• Maintain hands-on technical involvement while guiding strategy
This position serves as third-level (L3) technical support for:
• Virtual Desktop Infrastructure (VDI)
• Monitoring tools
• Multi-factor authentication services
• Storage and backup systems
• PowerShell scripting
• Customized off-the-shelf applications
Core infrastructure domains include:
• Microsoft Windows Server (all supported versions)
• Active Directory (including ADFS)
• Group Policy
• Distributed File Services (DFS)
• DHCP
• Networking protocols and services
• Azure subscriptions and services
• LDAP configuration
• Certificate services (creation, support, maintenance for core systems and
integrations)
• Office 365 (Teams, email, other services)
The candidate must demonstrate strong communication skills, provide clear, timely status
updates to management, foster collaboration, and consistently demonstrate initiative and
accountability. The role requires partnering with external agency DOA and third-party
vendors to support modernization initiatives.
On-call responsibilities and weekend maintenance/support coverage are required.
This position is budgeted for 1960 hours annually (prorated first year based on start date).
Other notables:
• Candidate must provide personal equipment for remote work.
o Windows Requirements:
Windows 10
Minimum 4GB RAM (8GB+ preferred)
2 GHz 32-bit or 64-bit CPU
Direct3D 11 capable graphics
Latest VMware Horizon Client
o Mac Requirements:
macOS 10.14, 10.15, or 11
Minimum 4GB RAM (8GB+ preferred)
64-bit Intel or ARM M1 (Rosetta 2 supported)
Latest VMware Horizon Client
Full audio/video conferencing capabilities required (camera and headset)
Mobile device may be required and subject to agency device
management policies
• Access to Federal Tax Information (FTI)
• 7-year background check required; fingerprinting required if working with FTI
• All offers contingent upon passing required background checks
• Must work during CST core hours (9:00 AM – 3:00 PM CST minimum availability)
• No international candidates or contact information accepted
• No work may be performed outside the United States
• No visa sponsorship
• All certifications must be provided upon request
• On-call hours required (approx. 3000)
• Weekend coverage required for maintenance/support
• Selected candidate must complete security training and onboarding documentation
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