Business Analyst with SAP S4 HANA | 1064141

Business Analyst with SAP S4 HANA | 1064141 Contract Columbus, Ohio client seeking a Business Analyst with SAP S4 HANA for a contract opportunity. Customer Transformation supports the client's multi-year effort to modernize customer experience through changes to process, technology, and ways of working. This role partners with business leaders, SMEs, IT, and vendors to define future-state processes, validate requirements, streamline workflows, and assess organizational impacts. The role helps design scalable, customer-centered solutions while supporting stakeholder engagement and readiness for testing, adoption, and rollout, including the ability to develop test scenarios, support user acceptance testing, identify and document defects, and validate that solutions meet business requirements and customer needs. **Data cleansing/conversion & address validation skills needed along with any SAP S4** Salesforce product experience ~ SAP S4 Hana product experience ~ This position is ideal for individuals who thrive in fast-paced, complex project environments; are passionate about driving meaningful change, improving the customer's experience, and enabling employees with modern tools and ways of working; Successful candidates should be self-initiators who can work with minimal direction, embrace change, and are willing to travel as needed to support program needs. ~ This specific opening is for Customer Solutions: Customer Experience and Insights, Products and Services, and Digital Channels, including web self-service, mobile app and chatbot. Demonstrated ability to understand and discuss technical concepts and digital operations ~ Proficiency with Microsoft Excel, Word, Visio, and PowerPoint ~ Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications) A passion for improving customer experiences in digital technology ~ Experience managing customer-facing software solutions ~ Project Management experience ~ Continuous Improvement holds a transformation mindset for self and others Builds & sustains high-performing teams by fostering collaboration, feedback, and continuous improvement; Facilitates Customer Transformation program implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best-in-class customer experience across all company websites ~ Develops and manages business requirements and project plans in collaboration with Customer Transformation Service Integration partners and Digital Vendors ~ Provides strategic insight around delivering innovative, reliable and efficient customer experiences to leadership and business partners ~ Improves self-service customer capabilities across all customer-facing websites ~ Writes and executes user acceptance test scripts to ensure functionality and quality of any web development meet the business requirements set on a project-by-project basis ~ Coordinates and executes website testing as needed during and after deployments of enhancements Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #