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Payments L2 Support

Atlanta, GA, US • Posted 4 days ago • Updated 4 days ago

Contract W2

12 Months

On-site

Depends on Experience

Fitment

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Job Details

Skills

L2 Support to resolve any tickets in a timely manner with accuracy.
Postman for API testing.
Ticketing platforms like Jira or Zendesk

Summary

Payments L2 Support
Location: Atlanta, GA
Duration:9-12 Month JD

L2 Support to resolve any tickets in a timely manner with accuracy.

customer service and technical help that resolves issues with financial transactions
- Troubleshooting failed transactions and API errors.
- Analyzing system logs via tools like Splunk or Kibana.
- Running database queries (SQL) to trace payment states.
- Managing gateway configurations and webhook failures. []
Common Tools:
- Postman for API testing.
- Ticketing platforms like Jira or Zendesk

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121431
Position Id: 9099603
Posted 4 days ago

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