Overview
On Site
USD 80,001.00 - 120,000.00 per year
Full Time
Skills
Science
Evaluation
Research
Spring Framework
IT Service Management
Hardware Management
Software Support
Desktop Administration
Virtualization
Software Maintenance
Operating Systems
Preventive Maintenance
Optimization
System Monitoring
End-user Computing
Switches
Routers
Technical Support
Computer Hardware
Regulatory Compliance
Management
Customer Support
IT Operations
Problem Solving
User Guides
Training
Chemistry
Physics
Information Systems
Computer Science
Computational Science
Microsoft Windows
OS X
Active Directory
Microsoft Operating Systems
Microsoft Windows Server
Instrumentation
Communication
Technical Writing
Reporting
Security Clearance
Linux
Ubuntu
Oracle Linux
Scripting
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2512457
Location: SILVER SPRING, MD, US
Date Posted: 2025-12-17
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description
SAIC is seeking a Scientific Systems Engineer to support FDA operations. This role provides critical scientific computing support to FDA scientists within the Center for Drug Evaluation and Research (CDER) in Silver Spring, MD. Our team supports FDA's scientific mission through comprehensive technical services including hardware management, software support, desktop administration, infrastructure maintenance, and virtualization - all within specialized laboratory environments.
Key Responsibilities
Qualifications
Required:
Preferred:
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Location: SILVER SPRING, MD, US
Date Posted: 2025-12-17
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description
SAIC is seeking a Scientific Systems Engineer to support FDA operations. This role provides critical scientific computing support to FDA scientists within the Center for Drug Evaluation and Research (CDER) in Silver Spring, MD. Our team supports FDA's scientific mission through comprehensive technical services including hardware management, software support, desktop administration, infrastructure maintenance, and virtualization - all within specialized laboratory environments.
Key Responsibilities
- Perform software application maintenance on scientific workstations across multiple operating systems (Windows, macOS and Linux environments).
- Execute routine and preventative maintenance including application installations, disk optimization, and system monitoring.
- Maintain and troubleshoot end-user computing hardware including workstations, network switches, and routers.
- Detect, isolate, document, and rapidly resolve system outages and technical problems in the scientific environment.
- Respond to user support requests for hardware and software issues, ensuring proper escalation when necessary.
- Communicate problem status updates to users effectively.
- Configure and manage Windows and macOS scientific workstations with Active Directory integration.
- Ensure strict compliance with FDA security standards and policies.
- Provide direct customer support for day-to-day technical operations.
- Document problems in logging and reporting tool and maintain accurate problem-resolution logs.
- Additional responsibilities will include end user documentation and training, computer moves and deployments, and additional duties as assigned.
Qualifications
Required:
- Bachelor's or Master's degree in scientific or technical discipline - (chemistry, physics), engineering (any), information systems, computer science, or related interdisciplinary degree).
- 10+ years of relevant experience in scientific computing environments.
- Proficient in setup, configuration and administration of Windows and macOS computers.
- Experience with Active Directory and Windows Server Update Services.
- Proven troubleshooting skills for laboratory instrumentation systems and associated software.
- Excellent oral and written communication abilities for technical documentation and reporting.
- Demonstrated experience working with highly technical customer base including scientists, researchers and physicians.
- Must possess active FDA Public Trust clearance or ability to obtain prior to start.
- U.S. citizenship required.
Preferred:
- Familiarity with Linux OS (Ubuntu, Oracle Enterprise Linux)
- Experience with scripting languages and automation tools.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.