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Network Field Engineer

Houston Heights, TX, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Data Centers
Collaboration
Service Desk
Routers
Network Design
Failover
Network Security
Onboarding
LAN
Help Desk
IT Service Management
ROOT
Documentation
Network Engineering
Network Operations
Switches
Firewall
TCP/IP
VLAN
Spanning Tree Protocol
Routing
NAT
Virtual Private Network
QoS
DHCP
DNS
Dragon NaturallySpeaking
Command-line Interface
Cabling
Wireless Communication
Incident Management
Change Control
Service Level
Customer Service
Communication
Microsoft Windows
Cisco Certifications
Palo Alto
SD
WAN
DNA
Cisco
ISE
Network Monitoring
Border Gateway Protocol
OSPF
IPsec
GRE
Wireless Networking
Mergers and Acquisitions
Acquisition
Network
Python
Ansible
RT
Recruiting
Reporting

Data Centers
Collaboration
Service Desk
Routers
Network Design
Failover
Network Security
Onboarding
LAN
Help Desk
IT Service Management
ROOT
Documentation
Network Engineering
Network Operations
Switches
Firewall
TCP/IP
VLAN
Spanning Tree Protocol
Routing
NAT
Virtual Private Network
QoS
DHCP
DNS
Dragon NaturallySpeaking
Command-line Interface
Cabling
Wireless Communication
Incident Management
Change Control
Service Level
Customer Service
Communication
Microsoft Windows
Cisco Certifications
Palo Alto
SD
WAN
DNA
Cisco
ISE
Network Monitoring
Border Gateway Protocol
OSPF
IPsec
GRE
Wireless Networking
Mergers and Acquisitions
Acquisition
Network
Python
Ansible
RT
Recruiting
Reporting

Summary

Job Description

Network Field Engineer

Work Location and Travel

Approximately 50% of the time onsite at corporate headquarters in Houston, Texas.
Approximately 50% travel to acquired company locations, offices, data centers, and other field sites as required.
Travel may include short-term onsite assignments, installation and cutover support, troubleshooting, and post-integration stabilization.

Engagement Expectations

This assignment will be supporting M&A network integration and operations.
Primarily focused on hands-on operational support, troubleshooting, implementation, site onboarding, and customer assistance.
Work may include Houston-based support, travel to acquired locations, equipment installation, and scheduled maintenance windows.
The resource will collaborate closely with network, security, infrastructure, service desk, M&A, and business teams.

Network Field Engineer Responsibilities

Configure, troubleshoot, and maintain Cisco routers, switches, and related network infrastructure.
Administer and troubleshoot Palo Alto Networks virtual firewalls, including security policies, NAT, VPNs, routing, and related services.
Support Cisco SD-WAN environments, including controllers, edge devices, application-aware routing, QoS, path selection, and link failover.
Perform hands-on installation, replacement, staging, and configuration of network, security, and wireless equipment.
Install, configure, replace, and troubleshoot wireless access points, including connectivity, coverage, and onboarding issues.
Troubleshoot LAN, WAN, wireless, VPN, DNS/DHCP, routing, switching, and connectivity issues.
Respond to incidents and service requests through the customer's help desk or IT service-management process.
Analyze monitoring alerts, logs, packet captures, device outputs, and configuration changes to identify root cause.
Execute approved changes, maintenance activities, and after-hours change-window work when required.
Coordinate with carriers, vendors, field technicians, and internal IT teams to resolve issues.
Provide clear status updates to internal customers and set appropriate expectations.
Maintain accurate network diagrams, configurations, ticket notes, procedures, and operational documentation.
Escalate complex or high-impact issues appropriately while continuing to drive resolution.
Identify recurring issues and recommend practical operational improvements.

Network Field Engineer Qualifications
Required Qualifications

5+ years of hands-on network engineering or network operations experience.
Strong practical experience with Cisco switching and routing.
Hands-on experience administering Palo Alto Networks virtual firewalls.
Experience supporting and troubleshooting Cisco SD-WAN environments.
Strong understanding of TCP/IP, VLANs, trunking, STP, routing, NAT, ACLs, VPNs, QoS, DHCP, and DNS.
Experience troubleshooting network issues using CLI tools, logs, packet captures, and monitoring platforms.
Demonstrated ability to install, rack, cable, stage, configure, and replace network equipment and wireless access points.
Experience working with ticketing systems, incident management, change control, and service-level expectations.
Strong customer-service and communication skills.
Ability to work independently in a technically demanding enterprise environment.
Willingness to participate in scheduled maintenance windows and occasional after-hours support.

Network Field Engineer Preferred Qualifications

Cisco CCNA, CCNP, or equivalent hands-on experience.
Palo Alto PCNSA, PCNSE, or equivalent hands-on experience.
Experience with Cisco SD-WAN, including Cisco vManage, vBond, and vSmart, or comparable Cisco SD-WAN components.
Experience with Panorama, Cisco Catalyst Center/DNA Center, Cisco ISE, or network monitoring tools.
Familiarity with BGP, OSPF, IPsec, GRE, wireless networking, access-point deployments, and redundant network designs.
Experience supporting distributed, multi-site, or field-based organizations.
Experience with M&A, divestiture, site integration, network consolidation, or post-acquisition transition work.
Exposure to network automation using Python, Ansible, or APIs.
Experience coordinating onsite installations and remote field support.

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Meet Your Recruiter

I'm happy to connect with you on your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.

*Warning* Please beware of job offer scams! Individuals falsely representing themselves as employees of Resolution Technologies and many other recruiting firms are contacting candidates with fake job offers. Please do not provide these individuals with any information and report them to your local authorities. We are not affiliated with Nick Hassan, Nick Sullivan, or the email domain resolutiontech-jobs.com. Please call us at to verify job opportunities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10340091
Position Id: 3223
Posted 2 hours ago

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