For further inquiries about this opportunity, please contact one of our Talent Specialists, Lavanya at , (or) Ragu at
Title: Computer Systems Engineer - 2 Openings
Location: Onsite at St. Paul, MN
Duration: 6 Months with possibilities of extension
Working hours: Typically 8–4 or 9–5 (standard business hours).
Hybrid/Remote Option: Not available except in very limited, exceptional circumstances.
Candidates outside MN: Considered, but relocation is required at the candidate’s expense. Local candidates will be prioritized.
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Description
Summary: This position is for the Computer Systems Engineering team. Will develop and perform automated OTA software delivery and patch deployment for the Linux platform. The person filling this position will participate in patch assessment, testing, and packaging, with a primary focus on actual deployment to devices in the field. Additional activities include coding, integrating, implementing, installing or changing frameworks and standard components, or technical and functional application management. The position will also assist with development and maintenance of software infrastructure, tools, and processes.
Duties and responsibilities –
• Develop and perform automated software delivery and patch deployment for the Linux platform.
• Participate in patch assessment, testing, and packaging, with a primary focus on actual deployment to devices in the field. Design, implement and test software for embedded, enterprise, or desktop products medical device products.
• Evaluate technical options and provide recommendations for solutions.
• Contribute to the development and maintenance of software infrastructure, tools, and processes.
• Collaborate with product management, customer care, quality, regulatory, production, and other engineering disciplines to deliver upon product delivery objectives and business goals.
Required Qualifications:
• Experience with delivering software using CD/DVD/USB to disconnected systems.
• Linux operating system internals
• Experience in Linux shell scripts, Perl and/or python.
• Working knowledge of Linux development environment.
• Self-motivated, critical thinker with strong technical background.
• Excellent verbal and written communication skills.
• Experience with Word, Visio, and similar documentation tools.
• Strong analytical and problem solving skills.
• Organized and on-time with ability to work in a structured process environment.
Microsoft Office (Word, PowerPoint, Excel – Intermediate): Format and organize raw Excel data, use VLOOKUP/basic formulas, create tables, update presentation slides
• ServiceNow (Basic): Ticket fulfillment, updates, closures, navigation, learning KB
articles
• Windows OS (Intermediate): Endpoint familiarity, OS upgrades, imaging support
Preferred Qualifications:
• Experience with Over the Air upgrade platforms or delivery methods.
• Cmake/C++ programming language experience.
• Operating System and Network security.
• Experience with Linux encryption, listing, malware scanning and vulnerability assessment.
• Experience with impact assessment of software patches and upgrades.
• Bachelor’s degree in computer engineering or related field. Will consider experienced candidates with relevant experience in lieu of degree.
Role Context
• Reason role is open: Increase team capacity due to growing workload and expansion into OTA (over-the-air) software delivery.
• Projects supported: Linux-based medical diagnostic workstation supporting electrophysiology systems.End User Computing (EUC), desktop operations, OS upgrades,
workflow improvement
• Key initiatives: Creating installers and images for software releases delivered via CD/DVD/USB and OTA.
• Typical day includes:
• Reviewing and updating project documentation
• Providing weekly status updates to manager
• Improving SOPs and workflow guides monthly
• Monitoring and updating ServiceNow tickets per SLA, Onsite work, daily 30-minute standup, building and validating installers/images, collaboration with R&D and testing teams.
• Work breakdown:
• Project work: 40%
• Meetings: 20%
• Documentation: 20%
• Tickets/other: 20%
• Regular interactions: Direct manager (Paul), peer managers, global site IT team, Internal technical team members, software developers, and test teams.
• Success in first 90 days: Ability to independently package software from CI builds into reliable installers/images on Linux. Familiarity with ServiceNow workflows, EUC processes, SOPs, Windows
OS, imaging, and device management
• Previous hiring experience: Similar roles filled successfully when focus remained on Linux and software delivery skills.
Candidate Profile
• Top 3 required skills:
- Strong Linux OS internals
- Software delivery/installer creation
- Linux scripting and automation
• Top 3 preferred skills:
- OTA update experience
- CMake / C++ familiarity
- Networking and security concepts (listing, certificates, encryption)
• Education: Bachelor’s degree in Computer Science, Computer Engineering, or related field preferred; equivalent experience acceptable, GED or Associate’s Degree required
• Industry experience: Medical/pharma experience not required; strong technical background preferred.
• Systems used daily: Linux workstations (RHEL 8/9, future 10), CI pipelines, installer frameworks, Insight platform environment.
• Personality traits: Curious, self-driven, strong critical thinking, ability to learn and work independently within a team.
• Urgency: High – team would like candidates submitted and hired as quickly as possible.
• Deal-breakers: Lack of Linux OS experience; cloud-only DevOps backgrounds with no on-prem OS exposure.
• Security expectations: Applied security (listing, certificates, encryption), not deep CVE analysis.
• Team culture: Highly collaborative but expects individual ownership and accountability; mix of senior architects and junior engineers.
Daily systems: Windows OS, PCs, ServiceNow
• Imaging tools: Familiarity with Microsoft Autopilot is a strong plus (not required)
• Ideal experience level: 1–2 years end user/desktop support
• Personality traits:
• Strong communication skills
• Willing to learn and adaptable
• Self-sufficient and dependable
• Team-oriented
Interview Process
• Interview format: Phone screen followed by in-person interview
• Number of interviews: Two, may be combined into one for strong candidates.
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