Epic Cadence/Prelude Applications Support Coordinator
Infosat IT Services LLC
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Job Details
Skills
- Accountability
- Attention To Detail
- Collaboration
- Communication
- Data Governance
- HIPAA
- Health Care
- Epic
- Healthcare Information Technology
- Incident Management
- Management
- Offshoring
- Production Support
- Project Delivery
- Project Documentation
- Project Lifecycle Management
- Regulatory Compliance
- Scheduling
- System Integration
- Technical Writing
- Testing
- Workflow
Summary
Title: Epic Cadence/Prelude Applications Support Coordinator
Location: Remote
Number of Openings: 1
POSITION OVERVIEW
The Epic Cadence/Prelude Applications Support Coordinator role is accountable for both production support and assigned project delivery. This team balances daily operational commitments with enhancements, implementations, upgrades, and broader cross-functional healthcare IT initiatives. The mission is to ensure seamless patient scheduling and registration workflows while maintaining system stability and compliance.
DAY-TO-DAY RESPONSIBILITIES
· Provide SME-level support for Epic Cadence and Prelude workflows and configuration.
· Manage incidents, requests, maintenance, and enhancements within established SLAs.
· Own assigned project deliverables across requirements, design, build, testing, implementation, go-live, and stabilization.
· Collaborate with client stakeholders, Accenture teams, vendors, and offshore resources.
· Maintain accurate application and project documentation while proactively communicating delivery status, risks, and dependencies.
· Support cross-application and cross-functional work as needed while meeting all security, HIPAA, and data governance standards.
TOP 3 REQUIRED SKILLS
· Epic Cadence & Prelude build/configuration experience (4+ years)
· Production support and incident management within established SLAs (4+ years)
· End-to-end project lifecycle delivery (requirements, build, testing, go-live) (4+ years)
ADDITIONAL DESIRED SKILLS
· Cross-application integration and collaboration with third-party vendors
· Offshore delivery model coordination
· HIPAA compliance and healthcare data governance knowledge
· Technical documentation and risk management
- Dice Id: 91162400
- Position Id: 9133564
- Posted 17 hours ago
Company Info
About Infosat IT Services LLC
At Infosat IT, we value the diversity of talents available in the market and it’s importance in the IT industry. We understand the critical need of a strong and dedicated workforce for an organization. Hence, we strive hard to serve our clients with the best in class services. We are a team of dedicated professionals, with an aim to provide One-stop solution to the evaluation and appointment of an efficient workforce. We believe in integrating our resources to help organizations meet their goals. Our passion to achieve excellence is the key to our thousands of satisfied clients around the world.
Your company can rest upon us, the complete responsibility to manage the entire IT department. Out team will undertake the management of your resources to deliver outcomes par excellence. At Infosat IT, we deliver precise and strong technical support in meeting your company’s ultimate target.
Infosat IT also provides short-term placement services, with utmost consistency and high quality. We strive to achieve complete customer satisfaction with our dedicated service. The services we offer includes, IT recruitment, project consulting and advisory, cloud computing, software testing, RPO, salesforce, and staffing solutions.
The Infosat IT team of experts and professionals have an enhanced and experienced operational efficiency. Assisting in planning your business strategies, Infosat IT ensures a steep increase in the overall productivity of our clients.Analyzing the requirements of our clients, and preparing an ideal strategy as per their requirements, is what we excel at. Our team of professionals has expertise in handling the IT requirements of our clients.
Persistent efforts and quality administration can help bring out the true potential in you and your company. Hiring us will lessen your burden, to produce an ideal professional outcome.