About usEvery day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are celebrated. We utilize the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities.
National Grid is hiring a Senior Data Analyst. This hybrid position can sit in either our Syracuse NY, Melville NY or Millbury MA office.Job PurposeUS Technical Training strives to be data-driven in how and when training is delivered to the business. As a Senior Data Analyst, you will become a highly experienced user of the Learning Management System (LMS) and provide key analytics that maximize client value and ensure compliance with regulatory and corporate requirements. You'll use your problem-solving skills to develop meaningful KPIs and partner with training leaders to shape the measurement strategy for the organization.
You'll play a pivotal role in maturing US Technical Training's measurement strategy-owning the KPI reporting engine, advancing Power BI dashboards, and partnering with leaders to ensure that metrics reflect operational realities and regulatory obligations. Recent scorecard work has focused on utilization measures and the evolution of target/threshold logic; this role will help standardize those measures and improve insight delivery across the team.
Key Accountabilities- Own KPI reporting for the US Technical Training internal and external scorecards; maintain the cadence, quality, and accuracy of measures and commentary.
- Design, build, Power BI dashboards that summarize and visualize data for executive and operational decision-making. including systems like LMS.
- Extract, transform, and analyze all available outputs turning raw data into actionable insights for planning, delivery, and compliance.
- Partner with training leaders to refine KPI frameworks and align thresholds/targets to business priorities.
- Translate findings into concise narratives and recommendations; socialize results with stakeholders and incorporate feedback into the KPI strategy.
- Be able to work cross functionally with US and Global Teams.
- Support teams within Technical Training around other continuous improvement, benchmarking and strategic initiatives
Qualifications- Advanced Power BI and Excel skills (required).
- Experience with Microsoft 365 tools (Word, PowerPoint, etc.) and strong written/verbal communication skills; able to develop effective relationships at all levels.
- Proven analytical capability; able to quickly assess information, make decisions, and meet critical deadlines in a fast-moving environment.
- Competent at providing guidance and instruction to others when needed.
- Able to work in a fast moving, changing environment.
- Familiarity metrics and KPI target/threshold frameworks preferred.
- Expert proficiency in Excel and Power BI for data modeling, visualization, and automation.
- Experience with Power Automate to streamline data refreshes and workflow handoffs (preferred).
- Demonstrated ability to work with large, complex datasets, distill trends, and navigate ambiguity to uncover drivers and insights.
- Comfortable building KPI dashboards and reporting mechanisms tied to the multiple systems, including LMS
Salary
Upstate NY $107,000 - $128,000 a year
Downstate NY $129,000 - $155,000 a year
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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