Salesforce Business Analyst
Full Time
Part Time
On-site
Fitment
Dice Job Match Score™
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Job Details
Skills
- Requirements Elicitation
- Business Process
- Business Analysis
- Requirements Management
- Functional Requirements
- Use Cases
- User Stories
- Process Flow
- Gap Analysis
- Workflow
- Collaboration
- Software Design
- Sales
- Cloud Computing
- Process Improvement
- Reporting
- Dashboard
- KPI
- Data Analysis
- Salesforce.com
- SOQL
- SQL
- Analytics
- Data Quality
- Data Migration
Summary
Job Title
Salesforce System Analyst/ Product Manager
Role Summary
The Salesforce System Analyst/Product manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives.
Key Responsibilities
Business Analysis & Requirements Management
Gather and document business requirements through stakeholder workshops and interviews.
Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows.
Perform gap analysis between current and future-state processes.
Translate business requirements into Salesforce functional specifications.
Salesforce Solution Design
Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports.
Collaborate with Salesforce Administrators, Developers, and Architects on solution design.
Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
Recommend process improvements and platform optimizations.
Data & Reporting
Develop and maintain reports, dashboards, and KPIs.
Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools.
Ensure data quality, integrity, and governance.
Support data migration, cleansing, and validation activities.
Salesforce System Analyst/ Product Manager
Role Summary
The Salesforce System Analyst/Product manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives.
Key Responsibilities
Business Analysis & Requirements Management
Gather and document business requirements through stakeholder workshops and interviews.
Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows.
Perform gap analysis between current and future-state processes.
Translate business requirements into Salesforce functional specifications.
Salesforce Solution Design
Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports.
Collaborate with Salesforce Administrators, Developers, and Architects on solution design.
Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
Recommend process improvements and platform optimizations.
Data & Reporting
Develop and maintain reports, dashboards, and KPIs.
Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools.
Ensure data quality, integrity, and governance.
Support data migration, cleansing, and validation activities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91018020
- Position Id: PDT - 11945-13080-1789054364
- Posted 1 day ago
Company Info
About Purple Drive Technologies LLC
Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.
We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.
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