Lead Azure Application Support Engineer Montvale, NJ (Hybrid)

Hybrid in Montvale, NJ, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
24 Months
No Travel Required
Hybrid
$65 - $70/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ("AZURE APPLICATION SUPPORT ENGINEER") AND ("SUPPORT ENGINEER") AND ("ENTERPRISE APPLICATIONS IN PRODUCTION") AND ("COSMOS DB") AND (POSTGRESQL) AND ("AZURE OPENAI") AND ("GENERATIVE AI") AND ("AZURE MONITOR") AND (KQL.)

Summary

 

Role: Lead Azure Application Support Engineer  

Location: Montvale, NJ (Hybrid)

Duration: 24+ months Long-term  

What You’ll Do

  • Lead the investigation and resolution of complex Azure application issues.
  • Troubleshoot problems across the user interface, application services, integrations, databases, and Azure PaaS environment.
  • Use Application Insights, Azure Monitor, and KQL to diagnose performance issues, errors, and unexpected application behavior.
  • Coordinate major incident response, identify root causes, and ensure permanent corrective actions are completed.
  • Provide technical direction to onshore and offshore support resources.
  • Work closely with developers on application changes, releases, fixes, and production readiness.
  • Improve support processes, monitoring, technical documentation, and team effectiveness.

What We’re Looking For

  • Strong hands-on experience supporting Azure-based enterprise applications in production.
  • Ability to troubleshoot across multiple application layers—not simply route or manage tickets.
  • Experience with Azure PaaS services, Application Insights, Azure Monitor, and KQL.
  • Working knowledge of application performance, APIs, integrations, networking, and cloud infrastructure.
  • Familiarity with Cosmos DB or PostgreSQL is helpful.
  • Experience leading distributed technical teams and holding internal and external resources accountable.
  • Calm, methodical problem-solving skills during critical incidents.
  • Strong communication, ownership, and empathy for application users.
  • Experience supporting applications within a large, global organization is strongly preferred.

Any experience supporting applications that use Azure OpenAI, generative AI, or related AI services is helpful.

Azure certifications, ITIL experience, and a computer science degree are required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10423087
  • Position Id: 10712-6733-1790277292
  • Posted 8 hours ago
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