Job Title: AI Solutions Engineer (Generative AI & RAG)
Overview / Summary
The AI Solutions Engineer will support the Office of Information Technology Services (OTIS) and the State's Artificial Intelligence (AI) Center of Excellence by providing technical expertise in the evaluation, design, and responsible implementation of AI solutions. This role will contribute to secure AI architectures, reusable technical patterns, proof of concepts, feasibility assessments, AI product evaluations, and statewide AI governance initiatives. The position will also assist state agencies in identifying AI opportunities, assessing risks, and implementing AI strategies aligned with organizational goals, security requirements, and statewide standards.
Key Responsibilities
- Support the development and implementation of AI strategies aligned with organizational goals and objectives.
- Contribute to the AI review and approval process for AI use cases and vendors to ensure compliance with established operational requirements.
- Support and promote the adoption of standardized AI processes.
- Provide technical expertise to the State's AI Center of Excellence by contributing to:
- Secure AI architecture design
- Reusable technical patterns
- AI use case development
- Prototyping
- Feasibility assessments
- Responsible implementation of AI solutions
- Assist state agencies and government entities in evaluating AI use cases, tools, risks, and opportunities.
- Develop and maintain expertise in artificial intelligence to support the Office of Information Technology Services.
Required Qualifications
- Undergraduate degree in Computer Science, Data Science, Artificial Intelligence, or a related field required; advanced degree preferred.
- 1 year of proven experience establishing proof-of-concept success criteria and evaluating AI solutions against defined criteria.
- 2 years of hands-on experience with ChatGPT, Microsoft Copilot, and comparable generative AI platforms.
- 2 years of experience designing and implementing AI agents and Retrieval-Augmented Generation (RAG) solutions.
- 1 year of experience using AI-assisted coding tools for development, testing, debugging, and documentation.
- 1 year of experience defining AI use case success criteria, KPIs, and production monitoring measures.
- 1 year of experience building dashboards and reporting for AI adoption, performance, cost, risk, and operational outcomes.
- 1 year of hands-on experience integrating AI capabilities with Azure and AWS.
- Strong communication and knowledge-transfer skills.
- Advanced report writing ability.
- Excellent communication and public speaking skills.
- Experience working on complex projects.
Preferred Skills
- Background in a variety of programming languages and principles.
- Familiarity with artificial neural networks (ANNs), transformers, natural language processing, image classification, and time-series data.
- Experience with data tools and techniques for storing, retrieving, and cleaning data.
Background Requirements
- 7-year standard background check
- Credit history check
- Driving record (MVR)
- E-Verify
- SLED check
- CJIS certification (processed by the client)
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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