Lab IT Support Technician

Position Overview:
We are seeking a Lab IT Support Specialist to provide dedicated technical support within a laboratory setting. This role will partner closely with scientists, vendors, and lab operations teams to ensure reliable performance of lab systems, instruments, and IT infrastructure in a regulated environment.
Key Responsibilities:

• Deliver onsite IT support to scientists, lab staff, and third-party vendors
• Troubleshoot and resolve issues related to lab instruments, connected devices, and supporting systems
• Provide support for Windows-based environments, including system configuration, maintenance, and troubleshooting
• Maintain and support GxP-compliant systems, ensuring adherence to regulatory and documentation standards
• Coordinate with vendors for installation, upgrades, and issue resolution of lab equipment and software
• Perform routine system checks, updates, and preventative maintenance within the lab environment
• Support user access, system validation activities, and audit readiness in regulated environments
• Document incidents, resolutions, and system changes in accordance with compliance requirements

Qualifications:

• 2+ years of experience in a lab IT support role supporting scientists, vendors, and laboratory instruments
• 3+ years of experience supporting Windows-based environments
• Hands-on experience supporting GxP systems and working within regulated environments (e.g., FDA, GMP, GLP)
• Strong troubleshooting skills across hardware, software, and instrument connectivity
• Excellent communication skills with the ability to support both technical and non-technical users
• Ability to work independently in a fast-paced, highly regulated lab setting

Preferred Skills:

• Familiarity with lab applications, instrument integration, and data acquisition systems
• Understanding of compliance, validation, and change control processes
• Strong attention to detail and documentation practices

Job Type & Location
This is a Contract to Hire position based out of Cambridge, MA.
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cambridge,MA.
Application Deadline
This position is anticipated to close on Jun 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.