Product Manager

Software Guidance & Assistance, Inc., (SGA), is searching for a Product Manager for a Contract assignment with one of our premier Regulatory clients in Rockville, MD.

This role is hybrid (3 days/week Onsite) - Tysons or Rockville office.

This role must identify and manage work with a high level of autonomy. This role must also manage multiple feature design and implementation discussions at any given time while partnering closely with the business to understand pain points and develop strategy. Responsibilities include maintaining the domain backlogs, prioritizing enhancements, building the product roadmap, and ensuring timely delivery of new surveillances and feature updates on existing surveillances.

Responsibilities :
User Insight & Product Definition
Develops solid understanding of the business and product areas within focus, as well as the relevant data that can be used to inform key decisions
Defines the product and identifies gaps and user needs by creating a vision, strategy, and requirements documents for a product
Utilizes available data to identify user needs
Performs experiments and participates in primary research to uncover additional user value
Product Portfolio Management
Develops, manages, and owns the product roadmap at the product level
Makes trade-off decisions for a product
Demonstrates expertise within their product area
Builds partnerships with relevant stakeholder teams
Coordinates with interdependent teams
Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success
Participates in the intake process for their product domain
Product Planning & Prioritization
Leads the product planning process by developing requirements documents (user stories, acceptance criteria, use cases) for a product or product release
Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
Works closely with UI/UX to set the direction for the design of the user experience of a product
Determines release goals, prioritization, implementation, and iteration plans for a product according to user value
Product Development
Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for the product
Provides UX/UI approval for the assigned product
Tracks development work and identifying bugs at a product level
Identifies issues that will keep the product from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and communicates to leadership
Launch
Leads product launches by working with relevant stakeholders to develop launch plans for a product
Identifies issues and blockers that may delay the launch or impede the success of a product, and presents alternatives for resolution to leadership
Coordinates formal UAT where necessary
Develop product documentation and training materials for users in support of product launches
Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration
Leads post-launch reviews and drives incorporation of feedback in future product releases
Operate
Works with internal and external teams and users to identify, classify, and resolve product-level user issues
Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring
Works with stakeholder teams to actively monitor metrics
Tracks performance trends and gathers user feedback to determine product-level gaps, development opportunities, and if necessary, product end-of-life plans
Represents team in product-level discussions with stakeholders
Attends business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed
Team Development & Continuous Improvement
Provides coaching and guidance to more junior-level product management team members
Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management

Key Values and Behaviors:
Due to the highly collaborative nature of the role, 4 core values (collaboration, expertise, innovation, responsibility) will be key to success.
As for product behaviors, Focus on Users, the ability to Dive Deep into the details, Deliver Results, as well as Bias for Action will be key.

Job Skills:
Employ database querying and data analysis to research and verify user needs, uncover gaps, and recommend improvements.
Strong organizational skills, oral, and written communication skills, with an ability to administer multiple complex assignments concurrently and execute against tight deadlines.
Be able to understand and empathize with the needs of the users.
Be able to prioritize a complex workload, make difficult decisions, and resolve competing priorities.
Self-starter, forward-thinking, and ability to "get into the weeds" of business processes and technology capabilities to maximize value and outcomes.

Requirements:
Bachelor's Degree in Business, Finance, Engineering, Communications, or related field (or equivalent work experience in a related field)
5 years of experience in one or more of the following: broker dealer compliance, compliance project management, business analysis, program management, product marketing
Experience with database querying (e.g., SQL, etc.) and data analysis.
Strong writing and communications skills
Strong business acumen
Experience with the software development lifecycle.
Experience working cross-functionally in a large organization.
Experience working closely with leadership.
Experience translating data into quantifiable actions/deliverables.

Preferred Skills:
Experience with broker dealer market operations and compliance.
Experience collaborating closely with leadership.
Experience providing guidance and direction to cross-functional resources.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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