Pega - LBA (Lead Business Architect)

Role: Pega Lead Business Architect (LBA)
Location: Charlotte, NC (Hybrid)

Who are we looking for?

• The Pega Lead Business Architect (LBA), with a good understanding of the Smart Dispute framework, is responsible for driving legacy application discovery with business teams to translate the requirements into Pega’s SDA framework. Promotes OOB features and requirements, with alignment of business processes with minimum customizations where necessary.

Technical Skills:

• 12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach
• PCBA certification with good grip on Pega’s Infinity platform and Low Code No Code development
• Hands on expertise to use Pega BluePrint to drive requirements, visual feedbacks and refinements.
• Working experience with Pega Infinity
• Expertise in
• JIRA, Pega Scenario Testing, Test Strategy and Data management
• Case Management with Smart Dispute Agentic Automation framework and OOB journeys
• Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features
• Ability to identify dependencies amongst EPICs, Features and User Stories
• Crisp and clear way of defining and tracking user stories, Acceptance criteria
• Run Show & Tell sessions with Client as needed.
• Provide User Trainings before UAT starts
• Support users in creating business scenarios, define quality test data as required
• Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)

Process Skills:

• Agile, Center Out,
• Identify and separate system user stories, integration user stories and establish clear dependencies
• Ensure requirements are understood and functional defects are minimized on QA environment