Senior Specialist, Software Engineering, Veeva Specialist

Job Description

About the Role

We are seeking a Software Engineer with hands-on experience in Veeva Vault Clinical to design, build, and support integrations, data pipelines, and reporting across the Clinical Suite. The ideal candidate has practical expertise with Vault Loader, Veeva APIs, Postman, MuleSoft integrations, and connectors, along with working knowledge of the Vault Clinical object model. You will partner with Clinical Operations, Quality, and IT to deliver secure, scalable solutions, manage releases and configuration changes, and produce complex reports that support business decision-making.

Responsibilities

Design, develop, and maintain integrations with Veeva Vault Clinical using Veeva APIs (REST), Vault Loader, connectors, and MuleSoft (Anypoint Platform)

Build and optimize data ingestion/extraction workflows (bulk loads, document transfers, metadata updates) using Vault Loader and automation scripts

Create and execute API test suites in Postman; define collections, tests, environment variables, and automation to validate endpoints and workflows

Produce complex reports and dashboards across Vault CTMS, including data modeling and transformations

Collaborate with business stakeholders to translate requirements into technical solutions aligned to the Vault Clinical object model

Manage releases across environments (DEV/VAL/PROD), including:

o Configuration changes (lifecycles, workflows, object fields, roles/permissions)

o SDLC adherence (requirements, design, code/config, testing, approvals, deployment)

o Change control, versioning, and validation documentation (traceability, test evidence)

Use JIRA for work management: create/maintain epics, stories, tasks; define acceptance criteria; manage sprints; track defects and release notes

Implement operational monitoring and alerting; perform L2/L3 support and root-cause analysis for integrations, connectors, and reporting pipelines

Maintain technical documentation (solution designs, mappings, API guides, job aids) and contribute to continuous improvement of engineering practices

Required Qualifications

6-10 years of software engineering or integration experience, with at least 4 years focused on Veeva Vault (preferably Vault Clinical, CTMS)

Hands-on experience with:

o Veeva Vault Loader (bulk data/document operations, configuration, troubleshooting)

o Veeva Vault APIs (REST, authentication, pagination, error handling)

o Postman (collections, scripted tests, environments, automation)

o Connectors and integration patterns (HTTP/REST, JDBC, SFTP, message queues/webhooks)

Practical knowledge of the Vault Clinical Suite object model and configurations (documents, objects, lifecycles, workflows, roles/permissions)

Proficiency in a modern programming language (Python, Java, or Node.js) for integration and automation

Experience producing complex reports and dashboards, including data modeling and transformation (e.g., Vault reports/dashboards, data extracts to BI tools like Tableau/Power BI)

Experience with SDLC in regulated environments (GxP, 21 CFR Part 11), including validation, change control, and release management

Strong familiarity with JIRA for Agile delivery (epics/stories, sprint planning, release notes)

Excellent problem-solving skills, attention to detail, and ability to communicate with non-technical stakeholders

Preferred Qualifications

Experience with multiple Vault Clinical applications

Knowledge of Vault configuration management (migration packages, deployment strategies, environment alignment)

Security best practices, audit trails, and compliance reporting

Test automation frameworks for APIs/integrations and performance testing

Understanding of clinical trial processes, TMF governance, KPIs, and HL7/FHIR (nice to have)

Key Competencies

Integration-first mindset with strong debugging and performance optimization skills

Operational rigor in release management and validation

Clear communication and ability to translate business needs into technical solutions

Ownership, reliability, and a focus on measurable outcomes

Success Metrics

Stable, compliant integrations with high uptime and SLA adherence

On-time, well-documented releases with validated changes and minimal production issues

Actionable reports that drive business decisions and reduce manual effort

Positive stakeholder feedback and delivery against roadmap commitments

Education

• Bachelor's degree in Computer Science, Engineering, or related field;

Required Skills:
Agile Environments, Cloud Computing Services, Cloud Platform, Database Management, Data Integration, Detail-Oriented, IT Infrastructure Management, Professional Networking, Server Hardware Configuration, Software Development, Stakeholder Management, Strategic Planning, User Research, Web Servers, Web Services

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

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As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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The salary range for this role is
$117,000.00 - $184,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at ;br>
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
06/12/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.