ServiceNow ITOM Consultant

Remote • Posted 3 hours ago • Updated 3 hours ago
Full Time
No Travel Required
Remote
$100,000 - $120,000/yr
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Fitment

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Job Details

Skills

  • IT Service Management
  • Amazon Web Services
  • IT Operations
  • Configuration Management Database
  • ServiceNow

Summary

ServiceNow ITOM Consultant
 
We are seeking a skilled ServiceNow ITOM professional responsible for designing, implementing, and managing IT Operations Management solutions on the ServiceNow platform. The role involves working closely with stakeholders to automate, optimize, and enhance infrastructure and application operations.
6–10 years of ServiceNow experience with at least 4–6 years in ITOM.
Strong hands-on experience in Discovery, Service Mapping, and Event Management.
Good knowledge of CMDB architecture, CSDM, and data modeling.
Experience integrating ITOM with monitoring and cloud platforms (AWS, Azure, Google Cloud Platform).
Proficiency in JavaScript, MID Server, and REST/SOAP integrations
Understanding of ITIL/ITSM processes.
ServiceNow CSA and CIS-ITOM certification preferred.
1. Experience in AIOps, Machine Learning, and Predictive Intelligence.
2. Knowledge of DevOps integrations (CI/CD, Git, Jenkins).
3. ServiceNow Discovery Exposure.
Implement and configure ServiceNow ITOM modules including: 
Discovery
Service Mapping
Event Management
Orchestration/Automation
Cloud Management
Design and develop end-to-end solutions for infrastructure visibility and operational intelligence.
Integrate ITOM with CMDB, ITSM, and third-party monitoring tools (e.g., SolarWinds, Nagios, Splunk, Dynatrace).
Develop patterns, probes, and sensors to enhance discovery and service mapping.
Configure event rules, alert correlation, and remediation workflows.
Work with automation/orchestration to streamline operational tasks.
Ensure data integrity and governance for CMDB in alignment with ITOM processes.
Collaborate with cross-functional teams to define requirements, deliver solutions, and provide technical guidance.
Troubleshoot and resolve ITOM-related issues and optimize system performance.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91097129
  • Position Id: 8992105
  • Posted 3 hours ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services


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Jane Austin

Jane Austin

Recruiter! @ Stanley David and Associates
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