We are seeking a Cisco Voice Engineer with hands-on expertise in Microsoft Teams Voice to join our team. This role involves supporting large-scale enterprise environments with a mix of Cisco UC/Collaboration, Microsoft Teams Voice, and network/security infrastructure.
Key Responsibilities
Deploy, configure, and maintain 1,000+ Cisco Catalyst switches and 1,000+ wireless access points.
Administer and optimize Cisco 9800 Wireless LAN Controllers (WLC) and Cisco Identity Services Engine (ISE).
Configure and support Cisco Unified Communications Manager (CUCM On-Prem).
Deploy and integrate Microsoft Teams Voice, including Direct Routing, SBCs (Cisco CUBE, AudioCodes, Ribbon), and hybrid voice environments.
Manage and support Cisco Webex (Cloud) and Webex Contact Center.
Configure and troubleshoot Cisco FTD with FMC, and FortiGate firewalls with FortiManager.
Provide operational support for Juniper switchgear and Mist Wireless.
Troubleshoot SIP trunks, dial plans, voice gateways, and PSTN connectivity.
Collaborate with cross-functional teams to ensure high availability, compliance, and security across all voice and network systems.
Required Skills & Qualifications
8-10 years of enterprise networking and collaboration experience.
Strong hands-on expertise with:
Cisco UC/Collaboration (CUCM, Unity, Webex, SIP, Contact Center)
Microsoft Teams Voice (Direct Routing, SBCs, hybrid deployments)
Cisco Catalyst, 9800 WLC, ISE
Cisco FTD/FMC and FortiGate/FortiManager
Juniper switchgear + Mist Wireless
Deep understanding of VoIP protocols, SIP, dial plans, voice gateways.
Experience with large-scale rollouts (1,000+ devices).
Certifications such as CCNP Collaboration, Microsoft Teams Voice Engineer Associate, Fortinet NSE, or JNCIP preferred.
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