Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote: Candidates must be CURRENT WI residents. No relocation allowed. This role will work mostly remote within the State of Wisconsin, but the selected hire may have to travel to DOC Central Office occasionally (1 2 times per quarter).
Work under general supervision of the Collaboration and Project Management Supervisor in the overall development, testing, implementation, maintenance, and support of applications and reports. This position participates in all phases of IS Systems Development Methodology.
Duties include developing applications and workflows in response to requests from DOC business partners. Technologies used include, but not limited to: SharePoint Designer, MS Access, MS InfoPath, MS Power Apps, MS Power Automate, Ivanti, TypeScript, .NET or SQL.
Work with Department personnel to analyze user needs; prepare business requirements documents and specifications; and design, write, test, and move application components into production according to established standards. Lead work as a member of system development teams under direction of project manager as needed. Maintain and support existing applications.
This position shall comply with the Department s administrative rules and the agency s policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which target an individual s criminogenic needs and risk level.
Job Knowledge, Skills & Abilities
- Knowledge of project management methodologies.
- Effective interpersonal skills including verbal and written communication.
- Knowledge of data modeling techniques.
- Possess effective problem-solving techniques.
- Knowledge of techniques to provide excellent customer service.
- Ability to assess customer needs effectively and communicate in a clear, concise manner with customers of varying technical levels both verbally and in writing.
- Ability to multi-task, manage time and prioritize duties effectively.
- Ability to establish and meet project timelines.
- Knowledge of Systems Development Life Cycle processes
- Effective team skills.
- Knowledge of methods to recognize and evaluate information management and procedural problems and recommend solutions.
- Knowledge of systems analysis processes and techniques.
- Knowledge of generally accepted business practices.
- Knowledge of SharePoint administration and development.
- Knowledge of accessing Web Services (REST).
- Knowledge of automated Forms and workflows.
- Knowledge of relational database management systems (SQL Server or Oracle)
- Knowledge of programming languages such as: SQL, MS Access, TypeScript or .NET tools.
- Knowledge of development tools such as SharePoint Designer and Visual Studio.
- Knowledge of Service Desk application architecture and configuration techniques.
- Knowledge of Low Code Platforms and associated development processes.
- Knowledge of the Corrections industry.
- Knowledge of software testing techniques.
- Knowledge of DevOps.
- Knowledge of Microsoft 365.
Required Skills: 4-6 years' experience in the following:
- Conducting systems analyses and configuring third party software/applications.
- Collecting and analyzing data and business/user requirements, drawing conclusions, and recommending solutions.
- Developing data models and conducting software tests.
- With SharePoint administration such as managing permissions, site creation, configuring list views, and implementing workflows.
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