Vista by Viewpoint Application Administrator

Location: United States

Schedule: 100% Remote

Type: Contract to Hire

Pay Rate: $50-$60/hour (depending on experience)

We are looking for an experienced Vista/Viewpoint Application Administrator to join our team. We are looking for a highly motivated, career-minded, experienced Administrator to monitor and support daily Vista ERP operations. This position is responsible for providing support for the Vista application as well as training new employees on Vista, training employees on new and add-on modules in Vista, as well as working closely with operational team leads, IT, Finance, HR and Accounting to provide support for their business functions including end of year financial reports and state and federal filings.

Job Duties:

• Provide support to employees using Vista construction software by Viewpoint


• Diagnose and provide creative, timely, and effective solutions to processing errors


• Perform database administration, development, and reporting in Vista


• Perform regular maintenance and local configuration of Vista


• Guide and create specific Vista reports, processes/workflows, and system modifications to support company objectives


• Research, design, and recommend Vista related solutions to senior management based on business or project specific needs; plan the implementation and rollout of the proposed solutions


• Assist internal users with questions and problems related to the software


• Create and deliver routine and requested reports using Crystal Reports


• Responsible for ensuring Vista user and training documentation is created and kept up to date, including procedural manuals, training videos, best practice documents, etc.


• Provide expertise to software developers


• Provide on-call support and ticket queue resolutions


• Perform other work as assigned to ensure the success of the team


• Monitor application use to ensure optimal performance


• Test the release of product updates to minimize user impact and ensure compatibility


• Ability to provide hands-on training and end-user support


• Ability to work independently under minimal supervision


• Exceptional critical thinking and problem-solving ability

Job-Related Experience:

• Administrative and development experience with Vista by Viewpoint is required


• Experience with MS SQL reporting tools


• Experience with Crystal Reports


• Experience with Vista support is required with a focus in accounting is preferred


• Experience with Microsoft Office application usage is required (Word, Excel, Outlook)


• Experience with vendor interaction and management is preferred

Minimum Qualifications:

• Bachelor's degree in Information Technology or equivalent


• Minimum of 3 years of experience supporting Vista


• Intermediate MS-SQL skills


• Intermediate knowledge and experience of BI tools including Crystal Reports


• Experience handling customer technical support calls


• Excellent verbal, written, and interpersonal communication skills


• Excellent analytical skills with the ability to actively listen to and understand concerns


• Proficient in Microsoft Office


• Attention to detail and strong analytical skills


• Ability to multi-task, prioritize issues, and monitor and report on progress


• Ability to work in a team environment


• A self-starter with the ability to fulfill a variety of functions without direct supervision in a dynamic and demanding environment

Benefits:

At Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:

• Minimum Essential Coverage (MEC) Plan


• Basic and enhanced hospital indemnity plans


• Dental and vision coverage


• Accident and critical illness plans


• Term life insurance


• Short-term disability plan


• Direct deposit/pay card options


• Credit union membership


• Employee discount clubs


• Referral bonuses


• Training and coaching


• Specialized recognition programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.