Technical Project/ Program Manager with (Credit Card Domain)

Job Title: Technical Project/ Program Manager with (Credit Card Domain)   

Location: Berkley Heights, NJ

Position type: FULLTIME Permanent

Salary: DOE

Roles & Responsibilities:

12+ year of credit card, payments experience from banking industry

8+ years of experience in end to end lifecycle of Credit Card issuer area

Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection

Expert in monetary processing, Non-Monetary processing, Credit Bureau Processing, Reissue, Month end processing,

Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,

Experience in regulatory compliance in the area of interest rate, and cardholder data

Working knowledge of how credit card issuer lifecycle works for business /merchant, financial institutes

Good to have knowledge of BIAN methodology & standards

Soft Skill:-

Collaborate with business stakeholders to understand and document current business processes and automation requirements.

Ability to demonstrate, articulate functional implementation of card development projects

Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.

Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts

Collaborate with IT teams to translate business requirements into technical specifications.

Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.

Provide training and support to end-users and ensure the successful adoption of solutions.

Stay current with industry best practices and emerging automation trends.

Skills Matrix:-

Total work experience in IT Industry: Years

Total work experience in USA: Years

Technical Project/ Program Manager: Years

Credit Card: Years

Payments: Years

End to End Lifecycle of Credit Card issuer: Years

Card Application: Years

Account Management: Years

Credit & Terms: Years

Rewards & Benefits: Years

Payment Processing: Years

Billing and Collection: Years

Monetary Processing: Years

Non-Monetary Processing: Years

Credit Bureau Processing: Years