Job Title: Technical Project/ Program Manager with (Credit Card Domain)
Location: Berkley Heights, NJ
Position type: FULLTIME Permanent
Salary: DOE
Roles & Responsibilities:
12+ year of credit card, payments experience from banking industry
8+ years of experience in end to end lifecycle of Credit Card issuer area
Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
Expert in monetary processing, Non-Monetary processing, Credit Bureau Processing, Reissue, Month end processing,
Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
Experience in regulatory compliance in the area of interest rate, and cardholder data
Working knowledge of how credit card issuer lifecycle works for business /merchant, financial institutes
Good to have knowledge of BIAN methodology & standards
Soft Skill:-
Collaborate with business stakeholders to understand and document current business processes and automation requirements.
Ability to demonstrate, articulate functional implementation of card development projects
Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
Collaborate with IT teams to translate business requirements into technical specifications.
Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
Provide training and support to end-users and ensure the successful adoption of solutions.
Stay current with industry best practices and emerging automation trends.
Skills Matrix:-
Total work experience in IT Industry: Years
Total work experience in USA: Years
Technical Project/ Program Manager: Years
Credit Card: Years
Payments: Years
End to End Lifecycle of Credit Card issuer: Years
Card Application: Years
Account Management: Years
Credit & Terms: Years
Rewards & Benefits: Years
Payment Processing: Years
Billing and Collection: Years
Monetary Processing: Years
Non-Monetary Processing: Years
Credit Bureau Processing: Years