Genesys Cloud Architect with Salesforce Integration
ARSquare Tech LLC
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Job Details
Skills
- Genesys Cloud Architect
- API Integration
- Salesforce
Summary
Role: Genesys Cloud Architect with Salesforce Integration
Location: Pittsburg - Remote
Duration: 5 Months
Must Have Skills
Skill 1 – Genesys Cloud Architect
Skill 2 – API integration
Role Scope / Deliverables:
- Gather requirements, design, develop and deploy voice solutions in Genesys Cloud
- Document call flows
- Integrate Salesforce.com to enable call-to-case and email-to-case functionalities
- Build custom APIs for Salesforce integration
- Troubleshoot complex issues
Key Skills:
- 5+ years of Genesys Cloud Architect
- 3+ years API integration and custom development
- 5+ years of experience with CX Cloud for Salesforce and CTI Connector products
- 5+ years of experience with screen-pop functionalities
- 5+ years of experience with out of box and custom analytics capabilities
- 5+ years of experience with Workforce Management
- Ability to deliver the project and operate under tighter timelines
- Dice Id: 91113233
- Position Id: 9083918
- Posted 1 hour ago
Company Info
ARSquare Tech Consulting is in the business of Executive search in USA. Our knowledge of the market and access to qualified talent is unmatched in the industry. ARSquare Tech country reach ensures our client's needs are served anywhere they conduct business. Each office has specific expertise driven to serve.
ARSquare Tech Consulting : The firm has a deep-rooted practice partnering with Indian origin groups during their own meteoric rise to become global power-houses and Indian subsidiaries of multinational corporations, invariably from the start-up phase and continuing through the rapid growth phases in their Indian offshore
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