Configuration Analyst

Hybrid in Austin, TX, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Cyber Security
  • Configuration Management
  • Configuration Management Database
  • Dashboard
  • Data Analysis
  • Analytical Skill
  • Artificial Intelligence
  • Auditing
  • Communication
  • Conflict Resolution
  • Data Modeling
  • Data Quality
  • Data Validation
  • DevOps
  • FOCUS
  • IT Operations
  • IT Service Management
  • ITIL
  • KPI
  • Management
  • Mapping
  • Mentorship
  • Problem Solving
  • Process Improvement
  • SQL
  • Workflow

Summary

APPLY TODAY

we are looking for a Contractor to join our team.

Configuration Manager

Long Term Contract

Only 2 Days Onsite

Austin, TX

Only W2 ---No C2C

Job Summary

We are seeking a highly skilled Configuration Management Analyst Sr to manage and optimize the Configuration Management Database (CMDB) and support IT Service Management (ITSM) processes. This role will focus on ensuring CMDB data accuracy, implementing Discovery and Service Mapping, and driving automation and process improvements.


Key Responsibilities

  • Serve as Subject Matter Expert (SME) for CMDB, ensuring data accuracy, integrity, and completeness
  • Implement and optimize Discovery, Service Mapping, and automation tools
  • Conduct CMDB audits, data validation, and certification activities
  • Develop and maintain dashboards and reports for KPIs and CMDB health
  • Identify and drive process improvements and automation initiatives
  • Collaborate with DevOps, Solution Architects, Cyber Security, and stakeholders
  • Manage CMDB backlog and perform configuration/development tasks
  • Provide technical guidance and mentorship to team members

Required Experience

  • 5+ years of experience in Configuration Management / CMDB / ITSM
  • Strong experience with CMDB data modeling and data quality management
  • Hands-on experience with Discovery and Service Mapping tools
  • Strong analytical and problem-solving skills
  • Advanced SQL skills for data analysis and reporting
  • Experience working in cross-functional environments
  • Strong communication skills (technical & non-technical audiences)

Preferred Qualifications

  • Experience with AI tools to improve workflows and efficiency
  • Familiarity with ITIL best practices
  • ServiceNow Certified System Administrator (or similar ITSM/ITOM certification)
  • ITIL Foundation Certification

Education

  • Bachelor s Degree in Computer Science, Information Systems, Business, or related field (or equivalent experience)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10117123
  • Position Id: 8929042
  • Posted 4 hours ago
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