Senior Change Management Consultant

Key Responsibilities

Strategic Planning & Modernization

• Develop and maintain the overall modernization roadmap and implementation strategy.
• Assess current-state business processes, technology landscape, organizational readiness, and modernization opportunities.
• Identify project risks, dependencies, and executive decision points.
• Recommend phased implementation strategies for procurement, business transformation, and organizational change.

Procurement & Vendor Management

• Lead procurement planning and strategy development.
• Prepare and coordinate:
• Requests for Information (RFI)
• Requests for Proposal (RFP)
• Statements of Work (SOW)
• Support vendor evaluations, contract negotiations, and selection processes.
• Establish vendor governance, accountability, and performance metrics.

Governance & Stakeholder Management

• Coordinate activities across business, procurement, finance, policy, and technology teams.
• Facilitate executive-level meetings and strategic decision-making.
• Develop governance models, reporting structures, escalation processes, and communication plans.
• Prepare executive presentations, status reports, and strategic recommendations.

Program Readiness

• Develop foundational project documentation, including:
• Project Charters
• Work Plans
• Risk Registers
• Issue Logs
• Governance Frameworks
• Implementation Plans
• Identify staffing requirements and future resource models.
• Support business process improvement initiatives and future-state operating models.
• Prepare the organization for transition from planning into implementation.

Required Qualifications

• Extensive experience leading large-scale digital transformation or technology modernization initiatives.
• Proven experience managing complex technology procurements.
• Strong background in:
• RFP development
• Vendor evaluations
• Contract negotiations
• Multi-vendor environments
• Experience with project management and organizational change management methodologies.
• Demonstrated success facilitating executive-level governance and stakeholder engagement.
• Excellent written, verbal, and presentation skills.
• Ability to work independently with minimal supervision while delivering high-quality work products.

Preferred Qualifications

• Experience within Human Services, Child Care, Public Assistance, Licensing, Eligibility, Grants Management, or Government Programs.
• Experience modernizing legacy enterprise systems.
• Familiarity with:
• Cloud-based platforms
• Agile delivery methodologies
• Modular procurement strategies
• Experience establishing governance structures for enterprise modernization programs.

Expected Deliverables

Within the first year, the consultant will:

• Establish the modernization strategy and roadmap.
• Develop procurement documentation and vendor engagement strategies.
• Build governance and reporting frameworks.
• Deliver foundational planning artifacts.
• Prepare the program for implementation.

Within the first 24 months:

• Successfully transition the modernization program into implementation.
• Support delivery of the first implementation phase with selected vendors.

Required Skills

• Digital Transformation
• Change Management
• Technology Modernization
• Project Planning
• Strategic Consulting
• Procurement Strategy
• RFP / RFI / SOW Development
• Vendor Management
• Contract Negotiation
• Executive Stakeholder Management
• Governance Frameworks
• Risk & Issue Management
• Business Process Analysis
• Organizational Readiness
• Agile Methodologies
• Communication & Presentation Skills

Work Location

Madison, Wisconsin 53718

• Hybrid Schedule
• Mostly Remote
• Onsite 1 day or less per week