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Support Technician

Washington, DC, US • Posted 7 hours ago • Updated 7 hours ago

Contract W2

On-site

Dexian DISYS

Fitment

Dice Job Match Score™

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Job Details

Skills

Support Technician

Summary

FULLY ONSITE - 5 DAYS/WEEK - WASHINGTON D.C.

Job Description

Support Technician

The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development. Key qualifications include:

Proven experience in technical support / walk-in support environments

Strong customer service orientation with the ability to support end users effectively

Experience with mobile device management and asset lifecycle processes

Hands-on experience with ticketing systems (e.g., ServiceNow, Remedy, or similar platforms)

Excellent written and verbal communication skills

Working knowledge of Microsoft O365 and Excel-based reporting

Willingness to learn, adapt, and continuously maintain/upskill technical knowledge in a fast-paced environment

Education:

Associates Degree in Computer Sciences, Electronics & Communication Engineering, Information Systems Management, or related field

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90560183
Position Id: 999851-898
Posted 7 hours ago

Company Info

About Dexian DISYS

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions.

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