This position is responsible for providing advanced technical support for Dynamics 365 Platforms.
As a Programmer Analyst, they will both perform and leading the team with project tasks, including but not limited to, gathering requirements, planning, analyzing, designing, testing, implementation, documentation and the maintenance of Dynamics 365 and Power Platform Implementations.
Skillset
5+ years of working experience with Dynamics 365 and Power Platform Implementations
Architect Experience 3+ years
Power Platform Solutions, particularly Power Automate and Power Pages. 5+ years
Microsoft Azure platform experience
Azure DevOps 5+ years
Data Architecture Experience- 3+ years
Infrastructure/Network and Application Support - 5+ years
Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts
Identification of risks and issues from a technical perspective.
Azure Communications
API s
Abilities to prepare detailed written instructions and documentation.
Abilities to effectively make oral and written reports and presentations and prepare clear and concise documentation.
Experience in performing analysis and requirements gathering with customers.
An ability to resolve complex problems in a timely manner and seeks optimum solutions.
Ability to communicate technical terminology at a level appropriate to the audience.
Effective at creating highly complex assignments in a high stress work environment.
Ability to troubleshoot application issues under pressure.
Technical Customer Service Analyst - 5+ years
Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years
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