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Solution Engineer

Columbus, OH, US • Posted 4 days ago • Updated 2 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Technical Support
Data Processing
Accountability
Forecasting
Application Support
Knowledge Transfer
Access Control
Promotions
Acceptance Testing
Development Testing
Auditing
Backup
Computer Science
Software Engineering
Information Systems
Application Development
SQL
RDBMS
Scripting
Version Control
Testing
Release Engineering
Change Management
Root Cause Analysis
Technical Writing
Production Support
Scheduling
Billing
Reporting
ITIL
Recovery
Corrective And Preventive Action
Conflict Resolution
Problem Solving
FOCUS
Business Process
Collaboration
Communication
Documentation
Trading
Regulatory Compliance
Financial Reporting
Adaptability
Database
Microsoft SQL Server
Transact-SQL
Stored Procedures
PL/SQL
Data Validation
Performance Tuning
Energy Trading
Risk Management
Commodity Management
C#
.NET
Java
Microsoft IIS
Batch Processing
SFTP
Cloud Computing
Microsoft Azure
DevOps
GitHub
Git
Continuous Integration
Continuous Delivery
Job Scheduling
Workflow
IT Service Management
Interfaces
Microsoft Excel
Pricing
SaaS
Retail
Energy
Market Analysis

Technical Support
Data Processing
Accountability
Forecasting
Application Support
Knowledge Transfer
Access Control
Promotions
Acceptance Testing
Development Testing
Auditing
Backup
Computer Science
Software Engineering
Information Systems
Application Development
SQL
RDBMS
Scripting
Version Control
Testing
Release Engineering
Change Management
Root Cause Analysis
Technical Writing
Production Support
Scheduling
Billing
Reporting
ITIL
Recovery
Corrective And Preventive Action
Conflict Resolution
Problem Solving
FOCUS
Business Process
Collaboration
Communication
Documentation
Trading
Regulatory Compliance
Financial Reporting
Adaptability
Database
Microsoft SQL Server
Transact-SQL
Stored Procedures
PL/SQL
Data Validation
Performance Tuning
Energy Trading
Risk Management
Commodity Management
C#
.NET
Java
Microsoft IIS
Batch Processing
SFTP
Cloud Computing
Microsoft Azure
DevOps
GitHub
Git
Continuous Integration
Continuous Delivery
Job Scheduling
Workflow
IT Service Management
Interfaces
Microsoft Excel
Pricing
SaaS
Retail
Energy
Market Analysis

Summary

Manifest Solutions is currently seeking a Solution Engineer for an onsite position in Columbus, OH.

Provide hands-on technical support for data-intensive pricing solutions, an enterprise energy-trading and risk-management platform, associated databases, scheduled processes, integrations, reports, and operational tools.
Diagnose application, database, interface, job, configuration, and data-processing failures.
Restore service safely and promptly during production incidents.
Provide after-hours support when mission-critical Gas processes or peak operating periods require it.
Escalate provider or infrastructure issues with complete technical evidence and remain accountable through resolution.
Develop, test, and deploy stored-procedure, database, integration, application, reporting, and automation changes.
Implement validation that identifies missing or incomplete data instead of allowing hidden errors or unsupported default values to continue through pricing or risk processes.
Improve application logging, monitoring, alerting, error handling, recoverability, and operational transparency.
Reduce manual work, rework, recurring defects, and dependence on individual subject-matter experts.
Contribute to application upgrades, modernization, technical-debt reduction, and lifecycle planning.
Learn the business processes supported by the applications, including forecasting, position reporting, matrix pricing, Transport deal processing, market-data intake, trading, settlement, billing, and reporting.
Trace data from source systems through databases, calculations, interfaces, reports, and downstream consumers.
Work directly with business SMEs to reproduce issues, validate results, test corrections, and understand operational impacts.
Recognize when a technical change could affect pricing accuracy, risk positions, settlements, customer outcomes, compliance, or financial reporting.
Create and maintain technical documentation, support runbooks, recovery procedures, code and database references, and troubleshooting guides.
Cross-train with other application-support engineers to establish primary and backup coverage.
Participate in knowledge-transfer sessions with current SMEs, providers, and support teams.
Follow established development, testing, release, change-management, access-control, and production-validation procedures.
Share technical findings and reusable knowledge with the broader Operations Technology team.
Monitor and support production applications, databases, scheduled jobs, integrations, reports, and supporting services.
Investigate incidents, determine impact, restore service, and document technical findings.
Perform root-cause analysis and implement durable corrections for recurring problems.
Develop, test, review, and deploy stored procedures, queries, application components, integrations, reports, and automation.
Implement application and data controls that detect missing, incomplete, invalid, or inconsistent information.
Improve logging, monitoring, alerting, error handling, recoverability, and support visibility.
Support application releases, environment promotions, patches, upgrades, rollback planning, and post-deployment validation.
Work with business SMEs to understand requirements, reproduce problems, validate calculations, and complete user-acceptance support.
Reconcile data among source systems, application databases, operational reports, and downstream consumers.
Maintain source control and comply with development, testing, security, audit, and change-management standards.
Develop and maintain runbooks, technical documentation, interface records, job inventories, recovery procedures, and troubleshooting guides.
Coordinate technical issues with packaged-software providers, custom-development partners, market-data services, and SaaS platforms as assigned.
Cross-train with other team members and provide backup coverage for critical applications and processes.
Support Choice and adjacent retail-energy applications when needed for integration troubleshooting, continuity, or transition activities.
Provide after-hours support during high-severity incidents and business-critical operating periods when required.

Minimum Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, or a related technical field. An equivalent combination of education and relevant experience may be considered.
Eight or more years of relevant application development, database development, integration, or production-support experience.
Advanced SQL and relational-database experience.
Strong development or support experience with Microsoft SQL Server/T-SQL, Oracle/SQL, or a comparable enterprise database platform.
Experience developing or troubleshooting stored procedures, scheduled jobs, batch processes, data transformations, or data interfaces.
Experience supporting enterprise applications in a production environment.
Experience with at least one applicable development or scripting technology, preferably C#/.NET or Java.
Experience troubleshooting APIs, file transfers, or other system integrations.
Experience with source control, structured testing, release procedures, change management, and rollback.
Demonstrated root-cause analysis, technical documentation, and problem-solving skills.
Ability to provide after-hours production support when business-critical needs require it.

Preferred Qualifications

Experience with both Microsoft SQL Server/T-SQL and Oracle/SQL.
Experience with an enterprise energy-trading, risk-management, or commodity-management platform.
Experience supporting energy pricing, risk, trading, scheduling, settlement, billing, or financial-reporting processes.
Experience with Azure, Azure DevOps, GitHub or Git, IIS, Power Automate, or related tools.
Experience supporting applications that use Excel-based operational or reporting interfaces.
Experience working with SaaS providers, packaged-software providers, or distributed development teams.
Relevant database, cloud, development, ITIL, or DevOps certifications.

Competencies

Operational Ownership: Follows incidents through diagnosis, recovery, validation, documentation, and preventive action.
Technical Problem Solving: Uses evidence to isolate complex application, database, integration, and data problems.
Quality Focus: Produces controlled, tested, maintainable changes and recognizes the business consequences of inaccurate results.
Learning Agility: Builds knowledge across unfamiliar applications, technologies, and business processes.
Collaboration: Works productively with business users, technical teams, external providers, and other developers.
Communication: Explains technical findings clearly and provides useful status during incidents and delivery work.
Documentation: Creates support materials that enable others to perform recurring work and recover from failures.
Risk Awareness: Recognizes impacts to pricing, trading, settlement, customer outcomes, security, compliance, and financial reporting.
Adaptability: Works effectively across custom software, packaged applications, databases, spreadsheets, integrations, and SaaS platforms.

Technologies and Tools

Databases and Data: Microsoft SQL Server, T-SQL, stored procedures, Oracle, SQL, data reconciliation, data validation, and performance tuning.
Applications: Data-intensive pricing solutions and enterprise energy-trading, risk-management, or commodity-management platforms.
Development and Integration: C#/.NET, Java, REST APIs, IIS, scheduled and batch processing, and file/SFTP interfaces.
Cloud and DevOps: Microsoft Azure, Azure DevOps, GitHub or Git, CI/CD pipelines, automated deployment, and rollback.
Automation and Operations: Monitoring and alerting tools, job scheduling, workflow automation, and IT service-management tools.
Business Interfaces: Excel-based operational tools, pricing templates, data feeds, reports, and reconciliation processes.
Adjacent Platforms: SaaS solutions, retail-energy platforms, market-data services, and other externally managed applications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: MANIFEST
Position Id: e4b71dff4e7e207446f24d8f985ec80f
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