Desktop Support Technician

Job Description

We’re seeking a knowledgeable technician with a high aptitude for customer service.  Candidates must have minimum 1-2yrs experience in Desktop Support or similar role.  This must include installation, troubleshooting, and repair of devices in a windows-based environment.  Along with desktop duties selected candidate may be required to assist with security cameras, servers, and network switches.  This position will provide desktop support approx. 275 devices & support DOC staff within the Correctional Complex, but will also interact or be among prison inmates as they are used for work detail, etc.

Qualified candidates must maintain a valid driver’s license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time.  The candidate must be able to pass a DOC background check and extensive drug test prior to starting.  DOC holds training that can last up to 2-3 weeks.  This training teaches them how to work, adapt, and conduct themselves in a prison atmosphere.