Service Support Analyst- Senior Level

Job Description OverviewJob Title: Service Support Analyst - Senior Level (809319) Start Date: 09/14/2026 End Date: 09/13/2027 No New Submittals: 09/10/2026 Location: Raleigh, NC 27607, Hybrid CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk Senior Analyst to help spearhead production support analysis and resolution of PATH NC issues. OverviewSenior Application/Production Support role for the Child Welfare/PATH NC application. Provides expert-level guida

HonorVet Technologies is a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring. Job Title: Service Support Ana

Job ID: NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location: Raleigh, NC (NCDHHS-NCFAST)Duration: 12 Months Skills:Experience and knowledge of browser-based applications. Required 7 YearsExperience researching, analyzing and interpreting automated system problems. Required 7 YearsExperience working in an Application Support-based (not hardware) help

Hi, I am Looking for Service Support Analyst for my client at Raleigh, NC. Skill: Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in an Application Support-based (not hardware) help desk environment. Working knowledge of social services and Child Welfare program. Working knowledge of the PATH NC application and functionality. Experience in phone-based Customer Service focused roles, being abl