Help Desk Consultant (3 Openings), Onsite in Summerville, SC, USA

Summerville, SC, US • Posted 3 hours ago • Updated 3 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
3 Months
On-site
$20 - $25/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Active Directory
  • Desktop OR "helpdesk" OR "help desk"

Summary

Help Desk Consultant (3 Openings)

Location: Onsite in Summerville, SC
Contract Duration: Through January 15, 2027, with potential for extension or conversion to full-time employment

Responsibilities

  • Provide onsite help desk support during the go-live and subsequent operations.
  • Set up, configure, and troubleshoot computers, handheld scanners, and label printers.
  • Resolve issues involving Microsoft 365, Entra ID, Intune, and Active Directory.
  • Document and track requests in a ticketing system.
  • Escalate complex issues and coordinate with other IT teams to restore service.

Qualifications

  • Level 2 help desk or desktop support experience
  • Hands-on hardware configuration and troubleshooting experience, particularly with handheld scanners and label printers.
  • Working knowledge of Microsoft 365, Entra ID, Intune, and Active Directory.
  • Ticketing system experience.
  • Mac support experience is a plus.
  • Availability to work onsite in Summerville, including weekend hours.

Proposed Shift Coverage

Day

Technician 1

Technician 2

Technician 3

Sunday

Off

1:00 7:00 PM

6:30 11:30 PM

Monday

6:00 AM 3:30 PM

3:00 11:30 PM

Off

Tuesday

6:00 AM 3:30 PM

Off

3:00 11:30 PM

Wednesday

Off

6:00 AM 3:30 PM

3:00 11:30 PM

Thursday

Off

6:00 11:30 AM

11:00 AM 4:30 PM

Friday

6:00 AM 3:30 PM

3:00 11:30 PM

Off

Saturday

6:00 AM 3:30 PM

Off

3:00 11:30 PM

Weekly scheduled hours

38

38

36

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90973529
  • Position Id: 9103628
  • Posted 3 hours ago
Contact the job poster
Vijay Maragoni

Vijay Maragoni

Recruiter! @ Tech Rakers
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