Senior Director of Information Technology

Senior Director of IT | $175K-$195K Base + 25% Bonus | Hybrid | SAP ERP, Shopify & Business Transformation

This Jobot Job is hosted by: Amanda Ahmad
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Salary: $175,000 - $195,000 per year

A bit about us:

Founded nearly a decade ago and based in Palm Beach Gardens, we are a growing wellness and dietary supplement company serving healthcare practitioners and their patients. Our business combines nutritional products, practitioner education, and digital commerce. With approximately 85 employees, we offer a visible leadership opportunity to strengthen business systems, improve access to data, and build technology capabilities that support commercial growth and operational performance.

Why join us?

• Hybrid Schedule: Remote Monday and Friday; onsite Tuesday-Thursday.
• Senior Technology Ownership: Lead strategy, applications, infrastructure, cybersecurity, and ongoing IT operations.
• Executive and Commercial Exposure: Work directly with leadership, Sales, Marketing, Finance, and Operations.
• Transformation Opportunity: Improve systems, processes, reporting, and team capabilities.
• Broad Business Impact: Connect digital commerce, ERP, inventory, finance, and external manufacturing partners.
• AI and Automation: Guide practical adoption with appropriate security and data standards.
• Potential Equity Eligibility: Based on tenure and performance; no equity awarded upon hire.

Job Details

Key Responsibilities and Duties

• Develop a technology roadmap that prioritizes commercial impact, operational needs, risk, and return on investment.
• Partner with Sales and Marketing to improve practitioner/customer experiences, digital commerce, and actionable reporting.
• Oversee SAP ERP, Shopify, Power BI, and Perplexity, including integration, optimization, governance, and adoption.
• Improve information flow across sales, order management, inventory, procurement, finance, fulfillment, and customer service.
• Support co-manufacturing relationships through systems integration, data exchange, inventory visibility, production reporting, and traceability.
• Assess IT talent, organizational structure, systems, vendors, and resources within the first 90 days; establish a prioritized improvement plan.
• Lead implementations, migrations, integrations, automation, and process improvements with measurable outcomes.
• Manage MSPs, consultants, software vendors, and implementation partners; negotiate contracts and monitor SLAs, cost, and delivery.
• Maintain technical support, system availability, infrastructure performance, and timely resolution of critical issues.
• Own cybersecurity, IAM, access controls, SSO/MFA, endpoint protection, incident response, and data protection.
• Oversee networking, cloud infrastructure, backups, disaster recovery, and business continuity.
• Establish data ownership, quality standards, consistent reporting definitions, and appropriate access.
• Manage operating and capital budgets, procurement, licensing, and resource allocation.
• Coach the IT team, establish accountability, and determine the appropriate balance of internal and external capabilities.
• Evaluate AI and automation tools and establish security, data handling, and usage standards.
• Communicate priorities, risks, spending, and results to executives through business recommendations and performance metrics.

Qualifications Needed

• Bachelor's degree in IT, Computer Science, Information Systems, Business, or a related field preferred.
• 10+ years of progressive technology experience, including five-plus years of Director-level leadership; Senior Directors prioritized.
• Proven ownership of IT strategy, teams, budgets, vendors, and cross-functional transformation.
• Strong SAP ERP and Shopify experience, including connections to finance, inventory, fulfillment, and customer service.
• Experience with Power BI, business intelligence, data integration, and reporting governance.
• Experience supporting co-manufacturing or outsourced manufacturing, including operational data exchange.
• Commercially oriented leadership with demonstrated support for Sales, Marketing, and revenue-related business processes.
• Broad hands-on ability across infrastructure, business applications, technical support, and cybersecurity.
• Strong Microsoft 365 and/or Google Workspace, cloud application, and SaaS administration experience.
• Experience managing MSPs, consultants, vendor contracts, SLAs, and implementation partners.
• Strong understanding of cybersecurity, identity management, business continuity, and disaster recovery.
• Familiarity with Perplexity and other AI-enabled business tools and responsible enterprise adoption.
• Experience applying larger-company governance within smaller-company cultures.
• Dietary supplements, wellness, consumer products, manufacturing, distribution, or comparable product-based business experience preferred.
• Ability to lead change, prioritize initiatives, and drive system adoption.
• Stable employment history and a collaborative, hands-on leadership approach.
• Ability to work onsite Tuesday-Thursday in the Palm Beach Gardens area.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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