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Lead - Quality Assurance

Newtown Square, PA, US • Posted 3 days ago • Updated 12 hours ago

Full Time

On-site

Energy Transfer

Fitment

Dice Job Match Score™

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Job Details

Skills

Linear Programming
Energy
Network
Collaboration
Partnership
Surveillance
Marketing
Customer Service
Insurance
Incident Management
Distribution
Corrective And Preventive Action
Root Cause Analysis
Quality Control
Supply Chain Management
Quality Assurance
Process Improvement
Inspection
Retail
Testing
Reporting
Chemistry
Science
Retail Operations
Regulatory Compliance
Project Management
Organizational Leadership
Communication
Management
Analytical Skill

Summary

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership's midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary

The Lead Specialist of Quality Assurance supports Sunoco's Canadian and US retail fuel quality programs, including consumer complaint investigations, field surveillance, and applicable retail fuel testing. This role supports various internal teams such as marketing, transportation and supply to meet Sunoco's commitment to provide quality fuel to our customers.

Key Responsibilities

Lead consumer fuel quality claim investigations for US and Canadian retail locations and provide final determination to the applicable customer service and insurance teams.
Lead incident response efforts and communication to multiple stakeholders during retail quality events.
Support Canadian and US fuel distribution teams by providing corrective action guidance and root cause analysis.
Lead the 94 Octane retail quality control program, including site rollouts and quality investigations through the supply chain.
Support Quality Assurance Manager with tracking of fuel quality incident data and metric creation to identify solutions and process improvements to ensure high quality fuels are being distributed by the business.
Direct third-party inspection companies in quality support for investigation response.
Support Canadian fuel quality team during supply related quality events.
Lead Canadian retail oversight testing efforts and report out findings to the business.
Support with communication to US and Canadian regulators while working through quality claims and investigations flagged by regulatory inspections.

Qualifications

Education & Experience

Bachelor's degree in engineering, Chemistry, Environmental Science, or related technical field.
Minimum 5 years of experience in petroleum retail operations (compliance, product quality, delivery, or equipment engineering/maintenance).
Project management and organizational leadership experience.

Skills & Abilities

Strong written and verbal communication skills.
Ability to influence without direct authority.
Strong analytical, organizational, and computer skills.

Working Conditions

Primarily office?based environment.
Ability to remain stationary for extended periods (up to 50%).
Occasional overnight travel.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1f1ae3
Position Id: 2610002340
Posted 3 days ago

Company Info

About Energy Transfer

Energy Transfer is one of the largest and most diversified midstream energy companies in North America with approximately 130,000 miles of pipelines and associated energy infrastructure in 44 states transporting the oil and gas products that make our lives possible.

We are proud to have one of America’s largest energy portfolios with assets in 44 states, and international offices in Beijing and Panama City, Panama. Our core operations include transportation, storage and terminalling for natural gas, crude oil, NGLs, refined products and liquid natural gas.

Delivering America’s energy safely and responsibly is our highest priority. This is why we strive for honesty and respect in all that we do. The following core values are the driving principles of Energy Transfer.