Enablement Program Manager, Services - Remote / Telecommute

We are looking for Enablement Program Manager, Services - Remote / Telecommute for our client in San Francisco CA.

Job Title: Enablement Program Manager, Services - Remote / Telecommute

Job Location: San Francisco CA

Job Type: Contract

Job Overview:

Pay Range: $74.31/hr - $79.31/hr

Requirement/Must Have:

• Minimum 5+ years in an enablement role with success managing complex projects from start to finish.
• Proven track record as a great cross-functional business partner and ability to lead within a cross-functional environment.
• Systems-thinker and able to translate strategy to execution across multiple teams.
• Strong design skills with creative technical ability to leverage AI powered enablement to create and curate compelling, accessible content and drive innovation.
• Accuracy, timeliness, and attention to detail to land high quality work.
• Excellent verbal and written communication skills.
• Experience onboarding new team members and supporting their ongoing learning and development.
• Proficient in Gsuite, Salesforce, Excel, Highspot, Adobe, Gong, AI LLMs, Articulate, Canva Pro or Figma, Articulate.

Responsibilities:

• Work with leadership to develop, execute, optimize and assess enablement programs for Services.
• Provide onboarding and training programs for market managers, associates and field sales teams across the global Services organization.
• Facilitate content creation & coordinate educational content for ongoing training.
• Develop a toolbox of materials including eLearning, participation guides, worksheets, and videos to support priority RevOps-led, Product GTM, and/or Sales prioritized initiatives.
• Drive the creation of content for account management team to Go To Market - playbooks, talking points, host-facing resources, etc. in order to achieve the business optimization goals.
• Create content strategy and maintain Highspot (or other content management system).
• Ensure all program documentation is appropriately documented and kept up to date.
• Gather and relay feedback from Central partners (RevOps) and field organization (Services Supply) to continuously iterate on the enablement strategy.
• Own clear communication on the program progress and roadmap, be an active XFN stakeholder anchoring on northstar business goals.
• Be embedded in the Services working group, including Supply, Product and Comms, to prepare account management team for ongoing product feature launches ahead of time.
• Amplify and facilitate AI powered enablement tools to drive engagement to support upskilling and best in class sales behaviors through coaching (e.g Gong) and practice (e.g. Zenarate or Yoodli).