Salesforce Developer / Platform Lead

Hi 

1. Platform & Solution Design

• Design and implement Salesforce solutions using a declarative-first mindset, prioritizing standard configuration and Flow before introducing custom code.
• Collaborate directly with business users, product owners, and stakeholders to gather requirements, clarify business processes, and propose solution options.
• Translate functional requirements into scalable Salesforce designs that align with platform best practices and enterprise architecture standards.
• Provide technical guidance on Salesforce capabilities, limitations, licensing considerations, and solution tradeoffs.

2. Flow & Automation Leadership

• Serve as the platform authority for Salesforce Flow, including record-triggered flows (before-save, after-save, and asynchronous paths), screen flows, subflows, and reusable Flow components.
• Design Flows with proper fault handling, transaction control, performance optimization, and scalability considerations.
• Define, document, and enforce standards for Flow design, naming conventions, versioning, testing, and governance.
• Own the refactoring and modernization of legacy automation such as Workflow Rules and Process Builder into well-architected Flows.
• Evaluate automation requirements and determine the appropriate use of Flow, configuration, Apex, scheduled jobs, or integrations.
• Proactively evaluate and design solutions with Salesforce governor limits, transaction boundaries, and performance considerations in mind, particularly in large‑data‑volume and integration‑heavy use cases.

3. Configuration & Platform Stewardship

• Design and maintain Salesforce configuration including objects, fields, schema relationships, validation rules, formula fields, and declarative business logic.
• Configure and optimize user experiences using Dynamic Forms, Lightning record pages, and standard Salesforce UI capabilities.
• Design and maintain a secure Salesforce security model using permission sets, permission set groups, sharing rules, and role hierarchy.
• Configure and support functionality across Sales Cloud, Service Cloud, and Health Cloud.
• Act as a steward of the Salesforce platform, proactively identifying technical debt and recommending improvements to support maintainability and scalability.
• Design and enforce data quality standards including validation strategies, duplicate prevention, normalization, archival considerations, and lifecycle management of core business data.
• Maintain architectural artifacts and solution documentation that communicate design decisions, tradeoffs, and long‑term implications to technical and non‑technical audiences.

4. Development & Integrations

• Design and develop Apex classes and triggers to support complex business logic and extend declarative automation.
• Build invocable Apex actions to integrate custom logic into Flow where platform limits are encountered.
• Design, develop, and maintain Salesforce integrations using Apex and platform-native integration patterns.
• Develop and maintain Lightning Web Components to enhance user interfaces and support business workflows.
• Participate in code reviews and ensure adherence to Salesforce and organizational development standards.

5. Delivery, Operations & Support

• Troubleshoot and resolve complex Salesforce issues across configuration, automation, custom code, and integrations.
• Collaborate with administrators, architects, QA, DevOps, and integration teams on testing, release planning, and deployments.
• Support environment and release management activities including sandbox strategy, deployment validation, and post-release support.
• Develop and maintain clear technical and functional documentation for Flows, configuration, custom code, and platform standards.
• Design and maintain testing strategies for declarative automation and custom code, including Apex test classes, Flow testing approaches, regression validation, and release readiness checks.
• Partner with DevOps and platform stakeholders to define and evolve environment strategy, release practices, and deployment standards to support predictable, low‑risk releases.

• Education - College degree, preferably a B.S. in Information Systems, Computer Science or a degree with Clinical focus from an accredited college or university or equivalent experience in programming in a distributed computing environment or clinical/healthcare experience 
• Experience - 10+ years of experience in Information Technology or a similar field, with at least 5+ years focused on Salesforce.
• Salesforce Administrator Certification
• Salesforce Certified Platform Developer I
• Extensive hands-on experience working on the Salesforce platform in complex, multi-cloud environments.
• Expert-level experience with Salesforce configuration and Flow, including enterprise-scale automation.
• Strong experience developing Apex classes, triggers, and integrations.
• Experience building and supporting Lightning Web Components.
• Deep understanding of Salesforce data modeling, security architecture, and sharing model, along with security and restricted code concepts of managed packages.
• Proven ability to translate business requirements into scalable Salesforce solutions.
• Strong communication skills and comfort working directly with business users and stakeholders.
• Excellent analytical, troubleshooting, and problem-solving skills with high attention to detail.

• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Experience with Sales Cloud, Service Cloud, and Health Cloud.
• Experience working in healthcare or other regulated industries.
• Experience with Salesforce DevOps tools, environment strategy, and metadata deployment practices.
• Experience acting as a platform lead or technical owner within a Salesforce program.