Control M Admin

Job#: 3022910

Job Description:

Control-M/Workload Automation Support Engineer

Secure File Transfer & Job Automation

Contract (12 Months) - Conversion Possible

Remote (U.S.) | EST

Pay range: $25 - $35 per hour

Overview

We are seeking a Windows-based Production Support Engineer to support secure file transfers and workload automation within a large, enterprise healthcare environment.

This role focuses on troubleshooting production job failures, secure data transfers, and connectivity issues across internal teams, states, and third-party partners.

Tool-specific training (Control-M) will be provided; strong foundational infrastructure knowledge is required.

What You'll Be Doing

Support and troubleshoot batch job scheduling and workload automation processes

Monitor and resolve file transfer failures (SFTP, encrypted transfers, trading partner exchanges)

Investigate connectivity issues involving ports, firewalls, and network communication

Support public/private key authentication and encrypted file handshakes (SSH/PGP)

Work daily ticket queues (Level 2/3 production support)

Communicate with internal teams and external entities during on-call rotations

Document troubleshooting steps and maintain operational runbooks

Assist with process improvements to improve automation and resiliency

Required Qualifications

2+ years of hands-on experience in Windows Server troubleshooting

Experience supporting secure file transfers (SFTP, SSH, PGP, Managed File Transfer platforms)

Understanding of public vs. private key authentication

Working knowledge of TCP/IP, ports, firewalls, and connectivity troubleshooting

Experience reviewing logs and diagnosing production job failures

Comfortable working in ticketing systems (ServiceNow or similar)

Strong written and verbal communication skills

Preferred Experience

Exposure to batch scheduling tools (Control-M, Autosys, JAMS, Tidal, etc.)

Experience in healthcare or regulated environments

Familiarity with EDI or trading partner file exchanges

Basic PowerShell scripting experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.