AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role AXS is seeking a Lead Technical Project Manager to be responsible for developing and aligning program objectives with business strategies and establishing program governance standards, defining success criteria and KPIs to monitor program performance. This role will also provide leadership to foster a collaborative team environment. Effective communication within the program will be paramount to promoting transparency and achieving program goals.
What Will You Do? - Develop program vision and goals and align program objectives with business strategies.
- Regularly review and update program strategy
- Identify and engage key stakeholders and ensure clear communication to address concerns and feedback promptly.
- Establish and enforce program governance standards ensuring compliance with organizational policies
- Conduct regular governance reviews
- Identify and assess program risks and develop risk mitigation strategies.
- Communicate risk status and mitigation efforts
- Define and measure program success criteria ensuring value delivery to end-users
- Establish KPIs and monitor program performance against KPIs. Communicate performance updates to stakeholders.
- Provide leadership and direction to the project team and foster a collaborative and inclusive team environment.
- Facilitate effective communication within the program to promote transparency and openness
What Will You Bring? - BA/BS Degree (4-year) Bachelor's Degree in appropriate field of study or equivalent work experience.
- 5+ Experience with full product lifecycle with understanding of development life cycle and various technology methodologies that support that life cycle.
- 1+ Experience leading, motivating, and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance.
- Strong experience with SDLC methodologies: Agile, SCRUM, SDLC/Waterfall, and Hybrid environments to manage projects and ensure that all team members are working collaboratively and efficiently.
- Experience with driving complex, cross-functional expertise projects, leading multiple efforts simultaneously, with complexity and capacity-limiting factors.
- Strong project management experience in a software development setting.
- Proven ability to work with business stakeholders within a cross-functional matrix environment.
- Exceptional knowledge in assessing project risks and issues and developing contingency plans as needed.
- Exceptional leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
- Excellent communication (written, verbal and presentation) and interpersonal skills.
- Self-motivated, decisive, with the ability to adapt to change and competing demands.
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Must be able to learn, understand and apply new technologies.
- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
- Strong strategic and analytical thinking skills, with the ability to anticipate and mitigate potential risks and issues before they arise. Experience in aligning project goals with broader organizational objectives.
At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
Pay Scale: $145,000-155,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.
*Employer does not offer work visa sponsorship for this position. What's in it for You? - Extraordinary People - we're not kidding!
- Meaningful Mission- Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Development and Learning - Opportunities for learning and leveling up through training and education reimbursement.
- Community & Belonging -A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit:
More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. #LI-Hybrid
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