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3DEXPERIENCE Application Support Engineer

Cleveland, OH, US • Posted 1 day ago • Updated 16 hours ago

Full Time

On-site

Intellectt INC

Fitment

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Job Details

Skills

Collaboration
Application Support
Regulatory Compliance
Data Security
T1
ITAR
Business Development
Documentation
Knowledge Sharing
Root Cause Analysis

Summary

Job Description

Provide support for the 3DEXPERIENCE application in an ITAR-compliant environment. Troubleshoot application, performance, and integration issues across multiple 3DX modules while ensuring data access, handling, and operations comply with ITAR and corporate data security policies. Collaborate with business, development, and infrastructure teams to resolve incidents and service requests. Support system maintenance, documentation, root cause analysis, and preventive measures.

Key Skills

3DEXPERIENCE application support across multiple 3DX modules
Application, performance, and integration troubleshooting
ITAR compliance and corporate data security policies
System logs, user activity, and error trend monitoring
Incident and service request resolution
Root cause analysis and preventive measures

Required Qualifications

Experience providing support for the 3DEXPERIENCE application in an ITAR-compliant environment
Experience troubleshooting application, performance, and integration issues
Experience working with business, development, and infrastructure teams
Experience participating in patching, version upgrades, and system maintenance
Experience maintaining incident and resolution documentation

Additional Skills

Ability to proactively identify and resolve recurring issues
Experience monitoring system logs, user activity, and error trends
Strong documentation and knowledge-sharing skills
Ability to support maintenance activities with minimal disruption to operations
Ability to implement preventive measures following root cause analysis

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91111992
Position Id: 2026-42510
Posted 1 day ago

Company Info

About Intellectt INC

Intellectt Inc. is a global IT and next-generation engineering solutions company
that helps graded enterprises innovate, scale, and stay competitive in a digital-first world. We
combine deep domain expertise with advanced engineering, digital, and manufacturing
capabilities to solve complex challenges across industries such as Healthcare, BFSI, Aerospace,
Automotive, Manufacturing, Telecom, Retail, and Energy. With a team of 2,500+ professionals, including 1,800+ engineers, and 15 global delivery centers across the USA, India, Canada, Mexico, Ireland, and Asia, Intellectt delivers high-quality, scalable solutions. The company has achieved an annual revenue of $270 million, reflecting strong growth and client trust. Our core capabilities include Engineering & Manufacturing, Validation & Quality, Digital Technologies, Healthcare Solutions, Enterprise Applications, Managed Services, and Talent Solutions. We bring expertise in AI, Data & Analytics, Cloud, IoT, Digital Twins, SAP, and Industry 4.0, along with strong capabilities in regulated environments such as medical devices and life sciences. Driven by agility, quality, and innovation, Intellectt partners with organizations to deliver efficient, compliant, and future-ready solutions that create measurable business impact.

With 30+ years of combined engineering and manufacturing expertise across its
divisions, Intellectt brings deep domain knowledge and execution maturity, enabling clients to
confidently navigate complex, regulated, and high-performance environments.
Flagship Platforms & Accelerators :
Intellectt has developed advanced proprietary solutions and accelerators to drive business
efficiency and innovation, including:
● Voice Connector - enabling seamless, intelligent communication systems
● CCMA (Customer Communication Management & Automation) - delivering
personalized, automated customer engagement at scale
● Enterprise Data Platforms & AI Accelerators - enabling faster deployment of
data-driven and AI-powered solutions

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Cleveland, Ohio

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Job Description Support the 3DEXPERIENCE application in an ITAR-compliant environment. Troubleshoot application, performance, and integration issues while ensuring data security and compliance. Collaborate with business, development, and infrastructure teams to resolve incidents. Monitor system activity, support upgrades and maintenance, and perform root cause analysis to prevent recurring issues. Key Skills 3DEXPERIENCE Application Support Application Troubleshooting ITAR Compliance Integrati

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Full-time

$120k/annum

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