ITSM Consultant

SMR (Service Management/Process Lead) role focused on: Change Management Process Optimization Automation Strategy AI-driven operational improvements

Accountable for key functions and systems of the applications. Hands on in the definition, review, support and execution of complex tasks. Role Responsibilities & Key Accountabilities: - Proactively builds and applies applicable domain knowledge that may relate to efficient workflows, timely data pipelines, business policies, configurations and constraints - Handles essential processes, drives remediation and automation while ensuring high quality standards are met - Holds responsibility for

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest pot

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we?re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest poten