SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit
Technical Writer 3
Location: Lansing, MI (Hybrid - onsite Wednesdays & Thursdays)
Duration: 6+ Months
Position Overview
We are seeking an experienced Technical Writer 3 to support document and web content remediation initiatives focused on ADA WCAG 2.1 AA compliance. This role will review, update, and standardize published documentation and web content while helping establish best practices for ongoing accessibility compliance.
The Technical Writer will collaborate with cross-functional teams, train staff on documentation and accessibility standards, and lead efforts to remediate non-compliant materials.
Key Responsibilities
- Review and update documents and web-published content for ADA WCAG 2.1 AA compliance
- Establish and implement best practices for accessibility remediation and documentation standards
- Train program staff on accessibility and documentation best practices
- Lead remediation efforts for non-compliant documents and web content
- Collaborate with web administrators, web teams, forms analysts, and accessibility review teams
- Participate in weekly status meetings to track progress, resolve issues, and set priorities
- Produce technical content supporting business operations, reports, and communications
- Use accessibility tools to validate and remediate content
- Maintain documentation libraries, templates, and version control
- Ensure consistent terminology, formatting, and messaging across all materials
Required Qualifications
- Minimum 4 years of professional technical writing experience
- Experience producing technical documentation for published documents and web content
- Demonstrated experience reviewing documentation against defined standards and identifying gaps
- Hands-on experience supporting ADA WCAG 2.1 AA-focused projects
- Experience using accessibility tools such as Microsoft Accessibility Checker, Adobe Accessibility Checker, or similar
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
Specific Experience Requirements
- At least 1 year mentoring teams to implement documentation standards, including training delivery
- At least 2 years reviewing existing documentation against standards and prioritizing remediation efforts
- At least 1 year working on accessibility-focused documentation or web projects
- At least 1 year using ADA accessibility tools related to technical writing
Preferred Skills
- Experience developing and maintaining user and technical documentation for multiple applications
- Familiarity with document lifecycle management, templates, and governance
- Experience coordinating graphics, layouts, and publication-ready materials
- Background in technical writing, communications, or journalism
Contact : , peeyush at systemdomaininc dot com
Six three zero, four seven four, eight two zero one
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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