Technical Project Manager
Philadelphia, PA
Who We Are:
Excelacom is a global consulting and technology solutions firm solving client’s complex business and technology challenges through a mix of consulting expertise, telecom-focused software, and managed services within the communications and media industries.
Who You Are:
Excelacom is seeking a Technical Project Manager to lead client-facing telecom software projects from planning through release. You bring hands-on software development experience and know how to turn technical constraints into clear decisions about scope, sequencing, and timelines. You can run a difficult client meeting, challenge an unrealistic commitment with evidence, and leave with a decision, an owner, and a due date.
As a Consultant, you’ll contribute to client engagements by delivering insights, building deliverables, and leading workstreams. You’ll be expected to bring strong analytical thinking, and a proactive mindset to solve client problems and drive transformation.
Role and Responsibilities:
You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.
- Manage telecom software projects through planning, development, testing, and release in an Agile environment.
- Maintain the project plan and track milestones, dependencies, owners, and commitments across client and internal teams.
- Lead client working sessions, drive decisions, and follow up with stakeholders until actions are closed.
- Surface risks and blockers early, agree on mitigation steps, and escalate unresolved issues to the right decision-makers.
- Work with engineering, QA, and business stakeholders to clarify requirements, assess technical dependencies, and coordinate testing and release readiness.
- Control scope and push back on scope creep and unrealistic deadlines. Explain the impact and negotiate a realistic plan with the client.
- Translate technical tradeoffs into clear options for client stakeholders and document decisions and next steps.
- Work closely with clients to identify process improvements
- Analyze business challenges and recommend technology-driven solutions
- Support system development, integration, and testing activities
- Develop presentations, deliverables, and implementation plans
- Assist with proposals and business development efforts
Required Qualifications:
- Bachelor’s degree, preferably in Computer Science or related field
- Experience managing client-facing software projects in the telecom industry, including delivery in an Agile environment.
- Prior hands-on experience as a software developer or software engineer. Ability to discuss implementation tradeoffs, integrations, and dependencies with engineering teams and explain their project impact to client stakeholders.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
- Demonstrated ability to set expectations, challenge client requests constructively, hold stakeholders accountable for commitments, and escalate when decisions stall.
- Strong facilitation and communication skills across technical and business audiences.
- Experience owning project scope, schedules, risks, dependencies, and deliverables from kickoff through release.
- Strong verbal and written communication skills
Preferred Qualifications:
- Technology consulting or professional services experience is strongly preferred.
- Prior hands-on Java development experience.
- Experience with telecom CRM or order management implementations.
- Prior experience in Telecommunications, Media, or Cable is highly preferred
- Past success in generating new business with existing clients
- Good time management and collaboration skills
EEO Statement:
Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law. #LI_JH1
