< class="t-24 t-bold inline">Service now ATF Tester-
Location: Full-time on-site M-F in Mclean or Plano- No preference
Must Have Qualifications: Hands on testing with Service Now. Automation and Service
Now Certificates are required.
Preferred: Java Script, Python, or Selenium. Development
experience would also be nice to have.
Responsibilities
Develop, document and maintain the test data, data validation, end to end testing flows.
Design, develop, and maintain automated test scripts using ServiceNow ATF
Create test cases based on functional and technical requirements
Collaborate with developers, business analysts, and QA teams to validate functionality
Analyze test results and report defects in a timely manner
Participate in daily stand-ups, sprint planning, and other Agile ceremonies
Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
Develop reusable test templates for future automation initiatives
Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
Conduct regression testing using ATF across ServiceNow upgrades/releases
Perform cross-browser testing and E2E user journey validation with external apps.
Test REST/SOAP integrations and external data flows.
Required Qualifications
5 8+ years of QA.
3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
Strong automation experience (Selenium)
Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
3+ years validating platform UI, Service Portal, Workspace UX.
Strong analytical, debugging, and communication skills.
2+ years experience with Agile/Scrum methodologies
Knowledge of test planning, test case creation, and defect management
Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications
ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
CI/CD experience (GitHub/Jenkins/Azure DevOps)
Experience with domain-separated instances
Prior experience in large-scale ServiceNow implementation projects
Scripting experience with Python, JavaScript, etc.
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