Support Technician
Contract Corp To Corp
Contract Independent
Contract W2
12 Months
Travel Required
On-site
Depends on Experience
ALIS Software
Fitment
Dice Job Match Score™
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Job Details
Skills
- Communication
- Computer Hardware
- Computer Operation
- Customer Service
- Database
- Documentation
- Exceed
- Information Security
Summary
JOB DESCRIPTION
POSITION: Support Technician
DURATION: Long term
Location: Austin, TX - Onsite
To assist in the manual labor and support associated with the computer/docking station refresh project. These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data. The process by which this is performed will be provided by the agency. These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.
DURATION: Long term
Location: Austin, TX - Onsite
To assist in the manual labor and support associated with the computer/docking station refresh project. These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data. The process by which this is performed will be provided by the agency. These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
Years | Required/Preferred | Experience |
1 | Required | Skill in handling multiple tasks, prioritizing, and meeting deadlines. Knowledge of personal computers, components, printers and microcomputers terms. Ability to work cooperatively with others in a professional work environment. |
1 | Required | Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Prepares or assists in the preparation of service record documentation. |
1 | Required | Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Maintains the necessary security controls over software. |
1 | Required | Ability to provide excellent customer services. Ability to lift and relocate 30 lbs |
1 | Required | Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software. |
1 | Required | Experience using WordPerfect, MS Office Suite. Working knowledge of Windows Operating Systems. Skill in effective oral and written communication |
1 | Required | Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. |
1 | Required | Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. |
1 | Required | Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems and communicate effectively. |
1 | Required | Education: Graduation from high school or equivalent |
1 | Preferred | Windows 11 technical support experience. |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90709585
- Position Id: 9105082
- Posted 22 hours ago
Company Info
ALIS specializes in Data Management and Data Analytics solutions to enable business transformation. We leverage our expertise and deep technical background to create comprehensive IT strategies, for a digital and technological transformation.
We offer services like Strategy Development, Solution Implementation and Operation & Support in three different engagement models – Consulting, Managed Services, and IT Staffing. We are headquartered in Austin, TX and having an offshore delivery center in India.
ALIS was established in 2014. Our leadership team is empowered with decades of experience in delivering enterprise solutions. Our team of experts has experience across multiple industries including banking, healthcare, insurance, manufacturing industries, and more.
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