Scrum Master

Atlanta, GA, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Contract Corp To Corp
1 Year
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ServiceNow
  • ServiceNow Business Analyst
  • Scrum Master
  • Agile
  • Scrum
  • ITSM
  • HRSD
  • CSM
  • SPM
  • Requirements Gathering
  • User Stories
  • Acceptance Criteria
  • Business Process Mapping
  • BRD
  • Functional Requirements
  • Stakeholder Management
  • Workshop Facilitation
  • JAD Sessions
  • Jira
  • Azure DevOps
  • Backlog Management
  • Sprint Planning
  • UAT
  • Test Scenarios
  • Defect Tracking
  • Change Management
  • Training Documentation
  • ServiceNow Workflows
  • ServiceNow Data Model

Summary

Job Title: ServiceNow Business Analyst / Scrum Master

Seeking a ServiceNow Business Analyst / Scrum Master to support enterprise platform initiatives. This role will gather requirements, work with stakeholders and technical teams, manage Agile backlogs, and support testing through go-live.

Responsibilities

  • Lead requirement-gathering sessions, interviews, and stakeholder workshops

  • Create user stories, acceptance criteria, process flows, and functional documentation

  • Partner with ServiceNow developers and architects on scalable solutions

  • Support backlog refinement, sprint planning, and Agile ceremonies

  • Coordinate UAT, defect tracking, release readiness, and user training

  • Recommend process improvements using ServiceNow capabilities

Requirements

  • 4+ years of Business Analysis experience

  • 3+ years of direct ServiceNow experience

  • Experience with ITSM, HRSD, CSM, SPM, or related modules

  • Strong Agile/Scrum, Jira or Azure DevOps experience

  • Experience with UAT, stakeholder management, and documentation

  • Strong communication and workshop facilitation skills

Preferred: ServiceNow CSA and/or Scrum certification.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90929707
  • Position Id: 26-00504
  • Posted 2 hours ago
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